


Based on authentic user experiences
BEVERLY PETER
6737 reviews
N/A
6 months ago
Insult to common sense
This place is a total insult to common sense Even if you pre- book a ticket you have to join a queue half a mile long I can t think of anything I want to see so desperately to bother with this system Well done British Museum hundreds of unhappy customers A terrible experience wish I hadn t bothered
LEONARD
6737 reviews
N/A
6 months ago
Dismal
This is a dismal unwelcoming place The unattractive security tent has tatty posters attached to the screens with old sellotape Lighting in some of the galleries is very poor The lift when you eventually find it is very small Thank goodness I am not a Member the Members Room looks very uninviting For an example of how a museum should be run look no further than the V A
Hendrik Evers
6737 reviews
N/A
6 months ago
National disgrace
It is a national disgrace to display artifacts acquired under such questionable circumstances during the British colonial period The staff referred to items being found I am sure the Greeks knew exactly what was in the Parthenon before Lord Elgin and the Army hacked the marbles off the wall The place is poorly managed dangerously crowded with ineffective ticketing to manage visitors and people spilling all over Great Russell Street My children were amazed the place is even allowed and it felt wrong being there I will not return until the government legislates to allow the museum to return the looted items from all over the world Recommendation- How about displaying British historical artefacts as the main collection and take foreign works on loan Its basically a pirate s treasure haul now Also 25 quid to see a temporary exhibition is ridiculous
John
6737 reviews
N/A
6 months ago
Very rude staff
Very rude staff One in particular I didn t catch her name but she was an awful woman she had zero people skills and zero ability to talk to children correctly within seconds of walking into one particular gallery I saw her bend down in my 7 year olds daughters face and when I said to her not to approach her like that and if she had a problem with her then speak to her adult she sarcastically said why doesn t she speak English If she hates the general public she ought to rethink her job choices
Martin Golembiovsky
6737 reviews
N/A
6 months ago
Won t visit the British Museum again for a long time
Legion life in the Roman army A potentially fascinating subject with fantastic artefacts was massacred by poor presentation and overcrowding
abi o
6737 reviews
N/A
6 months ago
This museum is a scandal
This museum is a scandal We went on 9 April 2024 to see the Roman Legion exhibition We paid 22 each The place was rammed The queue for the toilet was at least 15 minutes NOBODY pays Crowds of disinterested tourists thronging the place The exhibition itself was underwhelming with almost no audiovisual content and overcrowded I stood behind countless people trying to see the exhibits This museum is poorly presented and crowded The solution Charge visitors the price of a coffee to get in and improve the general environment In addition the cafe was unappealing and I had to wait 10 mins for a coffee A horrible day out
nick
6737 reviews
N/A
6 months ago
Shocking
Fabulous exhibits completely overwhelmed by the number of people allowed in Charge them 5 each and reduce the crush Food massively overpriced if you can get to it Toilets were like attending a football match Shocking
Tim Pascoe
6737 reviews
N/A
6 months ago
30 minute security queue
30 minute security queue more staff handling queue than checking bags Ironic given ongoing scandal of stqff stealing exhibits
Nikos Ntontos
6737 reviews
N/A
6 months ago
Stolen Parthenon sculptures that should
Stolen Parthenon sculptures and many other items that should be returned to Greece and other countries Nobody ever authorized their removal
Pam Newivk
6737 reviews
N/A
6 months ago
sub-standard service
What I found very painful and inconsiderate was the fact that a certain part of the museum was closed and they couldn t even put up an online bulletin on their website to inform the public People traveled from far and wide to see some certain exhibitions and were met with a section is closed sign I could see little children who were so disappointed they couldn t see the African Sainsbury exhibition We were told by staff that they had to close early due to a lack of staff to monitor the exhibition area but they had five staff members at the kiosk asking people to make donations This is very pitiful for an organization that is supposed to showcase a major collection to the world based in an urban tourist center Get your act together