Broadribbcycles Reviews

I tried to order a saddle and pay by

I tried to order a saddle and pay by paypal The site requested all my personal details before allowing me to proceed but not bank details luckily These should not be needed if ordering through paypal Then when it finally got to payment - the paypal message said this retailer cannot accept paypal payments at this time This is not encouraging and I am not happy that they have harvested my personal details They may just have a poor website but take care if ordering on line I cannot see any reviews from people who have ordered on line

Unbelievable roadside rescue by Luke at Broadribb Cycles

This week I have been on a 540-mile cycle ride from St Davids in Pembrokeshire to Lowestoft in Suffolk - furthest west to furthest east Passing 5 miles from Banbury on day 5 I had a major mechanical problem and was stranded on the roadside I googled bike repair shops and Broadribb Cycles came up Luke was in the shop on his own at the time but had no hesitation when hearing about my problem to close the shop for a while jump in his van and come and rescue me My friend and I plus two bikes were soon back at the shop where Luke s extensive range of parts and mechanical expertise had the problem fixed in a couple of hours Despite being really busy Luke was determined to get us back on our way as soon as possible I needed a new rear wheel as a pin had broken in the hub Luke had this in stock despite my Dawes being a 20-year-old model Luke then insisted on thoroughly cleaning my dirty chain and sprockets before finalising the job to ensure the bike s performance was as good as possible Amazing I cannot thank Luke enough for his courtesy his great technical knowledge and really good value for money This is the best support and service from a bike shop anyone could wish for You couldn t better that amazing response if you went to every bike shop in the UK Broadribb Cycles is the 1 bike shop I have ever found Thanks so much Luke I will be back

Good service great owner who wanted to fix the issues I had

After my initial review things have been sorted bu that owner of Broadribbs who was very apologetic and what s to do rig for his LBS and review So this is a thumbs up from me and the actual work on the bike is perfect Thanks Luke

Can t thank these guys enough

Can t thank these guys enough I had a part on a unique bike that had broke everywhere seemed like a dead end so my 3000 bike would need a part manufacturered from scratch HOWEVER they managed to source 2 possible replacement parts one from the UK and one from a supplier in China They didn t really gain anything from this as they didn t sell me anything but their help was amazing and I highly recommend them Genuinely very grateful for their help

Speedy help with Online Bike

Bought a brand new bike from an Online Retailer It arrived just before my cycling holiday so I donated my old bike through Re-Cycle to Africa but then had some initial troubles with extra fittings Phoned Broadribbs and they said Oh Dear You can bring it in right away and we ll try to sort it Not only did they sort it within 1 hour but gave it a thorough safety inspection and noticed the brake levers were connected as per EU covention not UK so swapped them All done expertly with a smile How cool is that

Thorough high quality servicing

Very pleased with my road bike back after service and repair at the Bicester shop As well as the faults I knew about chain cassette problems cables were replaced the derailleur is squeaky clean brakes are sharp and handlebar shock tape replaced It really feels as good as new The service staff really know what they are doing Particularly pleased as Dawes have now stopped making my bike model Galaxy so I couldn t have replaced it

Professional and reasonably priced for

Professional and reasonably priced for a specialist shop The fact that they ve been there for so many years says a lot Very accommodating for my health issues too If they stock the kind of bike you need either in store or online GET IT FROM THESE GUYS You re not just buying a product you re paying for reliable aftercare A

Bike serviced and new brakes

Had my bike serviced along with my wife s and they both feel better than new to be honest I did have an issue with the new brake system fitted but to be fair these guys upgraded my whole brake system and could not apologise enough and worked speedily to rectify the issue really pleased with the efforts and level of service and the fact they are clearly passionate about bikes and customer service Would certainly recommend and rest assured I will be back Thank you

BroadribbsCycles is the place to go for

BroadribbsCycles is the place to go for cyclists Excellent service lovely friendly staff and nothing s ever too much trouble From buying a bike to servicing and any problems the staff will get it sorted I have used this shop for years and never had any problems and wouldn t go anywhere else