Massage Personal Care Home Essentials Brookstone
Based on authentic user experiences
Carol
6737 reviews
N/A
7 months ago
I purchased a sleep pillow from
I purchased a sleep pillow from Brookstone com all their sleep pillows say Final Sale no return allowed I thought it was a trustworthy company and ordered one It arrived with multiple stains showing it had already been used for an extended period of time I wrote an email to Brookstone customer service no answer I tried calling 3 days after sending the email the phone gets disconnected after being on hold for 20 seconds I tried twice and had the same result I do not advise to purchase anything from this company
Todd Beltrone
6737 reviews
N/A
7 months ago
Brookstone Worst Company Doing Business Today
Well I now understand why no one rated them 5 stars or even 4 stars They got 3 2 and alot of 1 stars This company sucks Their products are garbage I ve known this but still i buy once in a while if it s an unusual item I contacted their corporate office because I received ear pods 2 months ago as a gift and they don t charge I didn t ask for money back just to swap charging piece Their customer service is lousy like their products They did nothing no help at all Very sad never seen such poor service