


Based on authentic user experiences
Gary
6731 reviews
N/A
7 months ago
Ignorant liars Shocking service
7 months on from receiving only half of my order no calls answered emails ignored no refund or explanation of why they haven t sent out the rest of my order Don t waste your time here go to a proper shop who send you what you ve paid for
Nick
6731 reviews
N/A
7 months ago
Discusting service they couldn t
Discusting service they couldn t deliver my order so they said they would refund me after 3 5 weeks of chasing them through numerous emails and phone calls and having to get PayPal involved they refunded me but less than what I paid
Neil
6731 reviews
N/A
7 months ago
Shocking experience with browns
Shocking experience with browns angling Ordered a rod on the 9th September Been chasing since no response to email telephone helpline just goes to a recorded message which tells you to try again The store answers quickly but can t assist It s now two weeks since I placed the order and am unable to get any update
lee
6731 reviews
N/A
7 months ago
Waited 10 days for new fishing line
Waited 10 days for new fishing line rang store twice said somebody would ring me back no one did finally someone sorted it came next day with a bivvy and other things I didn t order then at around 8pm at night knock on the door from person that had ordered bivvy come to collect no call from browns absolutely terrible last order for me
Christopher wells
6731 reviews
N/A
7 months ago
Terrible experience
Ordered a coat rang up a few days later and they couldn t find the coat said he would ring me in an hour but he never did total liar Tried ringing back and there was no answer numerous times this company needs to cease trading they are an appalling company who should be ashamed of themselves I have sent an email to cancel my order I will have to see what happens
Rob Briggs
6731 reviews
N/A
7 months ago
9 days later still no show of my paid
9 days later still no show of my paid for rod Wont answer the phone or reply to multiple e mails I have sent Obviously this is not a legitimate company as no business would have a customer service like this Be warned stay well clear Payal resolution now opened to try and get my money back
S Edge
6731 reviews
N/A
7 months ago
Appalling on line customer service
Appalling customer service from the on line mail-order shop Ignored my communication I purchased a 6 8 spinning rod I received a 7 8 drop shot rod but no reason given as to why Left with an unwanted rod
Charlie White
6731 reviews
N/A
7 months ago
Poor customer service
I ordered Nash scopes and received two different models I then tried to ring up to get them changed which took me over a month as I couldn t get hold of them only to find out they won t be in stock for another 2 months as they wouldn t answer the phone
Scott Read
6731 reviews
N/A
7 months ago
Do not order anything that needs to be
Do not order anything that needs to be delivered within ten days as it will not arrive therefore totally ruin fishing arrangements Customer service is at best an absolute joke Temu delivery is faster than these clowns My first and last time I deal with Browns Angling Jokers
Paul Saunders
6731 reviews
N/A
7 months ago
ripped off
I ordered a Korum fishing shelter and a 50 brolly was sent i cannot contact this company by phone or email as they ignore your messages and nobody answers the phone or replies to the voicemail its been over a week now of trying totally ripped off please avoid