


Brown Thomas | Designer Fashion, Beauty, Homewares & Gifts
Based on authentic user experiences
Angela O Connor
6732 reviews
N/A
9 months ago
Customer service
Excellent Customer Service from Brown Thomas Dundrum Town Centre Returned a click collect purchase The assistant was extremelyPleasant helpful courteous to deal withI will be shopping in the store again soon
Kellie
6732 reviews
N/A
9 months ago
5 Star Service
I had my make up done in Mac a few weeks ago and a lovely girl Jess so so helpful and amazing at her job Not only was she brilliant at make up she gave great honest recommendations products which I really appreciated Having used the products now for a few weeks I am delighted and would definitely go back to purchase more from Jess and the Mac staff It was a great reminder of how good Mac products are especially given that there are so many brands in store So a huge thank you from me for a fab service
Barbara
6732 reviews
N/A
9 months ago
I was in Brown Thomas Dundrum yesterday
I was in Brown Thomas Dundrum yesterday March 16th Your Max Mara specialist Patricia went out of her way to ensure I found what would suit me best Her attention was not just patient and kind but she knew how to steer me towards the best option for me I bought a delightful Rixo dress under her guidance Can only highly recommend
Joan
6732 reviews
N/A
9 months ago
I bought an item some months ago in
I bought an item some months ago in Arnotts and found it unsatisfactory I wrote to them by email last night hoping that I may get a response but not really expecting anything positive to come from it I received an email this morning and they have looked after me in a more than helpful way and will exchange my goods I am delighted with the service and unexpected help Thanks to Holly
Ananya Kumar
6732 reviews
N/A
9 months ago
Dylan at Brown Thomas
Dylan at Brown Thomas Graffton Street Dublin was very helpfull and kind to us He helped us to choose the perfect fragrance for my father It was a really great experience
Gary
6732 reviews
N/A
9 months ago
MAC Brown Thomas in Dundrum
I visited Brown Thomas in Dundrum with my niece to celebrate her Junior Cert exams She wanted to get some makeup and I was quite nervous We went to the MAC counter and met the nicest person called Claire She was so lovely and my niece and later her mother was thrilled Thank you Claire and we ll be back to purchase her Christmas gift
Ali Byrne
6732 reviews
N/A
9 months ago
I had an amazing experience at the
I had an amazing experience at the Grafton Street store Came across a phenomenal customer service rep of YSL cosmetics called Sorcha Hoey She gave me an outstanding service and to top things up her vibrant personality lit that atmosphere Big up to her she brings so much spark
Catherine O Brien
6732 reviews
N/A
9 months ago
I had a lovely hour having a free
I had a lovely hour having a free facial in brown Thomas dundrum with Daxsha A lovely knowledgeable lady who enlightened me about the products she was using but not forcing me to purchase My skin felt lovely and glowed afterwards and I felt very relaxed I then had a delicious lunch in their new restaurant browns which was very reasonable over all a lovely few hours in brown Thomas dundrum Catherine
Ann Murray
6732 reviews
N/A
9 months ago
A lovely young woman on the till
A lovely young woman on the till She commented vely on my purchase and noticed that it was my birthday based on points awarded It was just a nice experience and made a pleasant change from the anonymity of my recent online purchases
Emma Hussey
6732 reviews
N/A
9 months ago
Very helpful staff
Had a great experience at the Laura Mercier counter The make up artist working there was incredible I asked her for samples of various foundation s and she went above and beyond to help me out I accidentally knocked over one of the products and felt so bad afterwards she was just so patient and kind you need more sales assistants like her her own make up was fabulous too and she looked very professional I think her name is Sandra