


Brunel Insurance – One of the Largest Independent Insurance Brokers
Based on authentic user experiences
Margret
6731 reviews
N/A
8 months ago
I have been with them for years
I have been with them for years Great service and guidance
Angela Barnett
6731 reviews
N/A
8 months ago
5 star company
Have used this company for years always there to help with advice when needed Friendly and knowledgable team
Wherry Yacht Charter
6731 reviews
N/A
8 months ago
Marine Insurance for Heritage Charity
Obtaining insurances for a small charity that maintains and sails five historic wooden boats on the Norfolk Broads is no easy task Brunel Insurance Brokers have an extensive understanding of the marine insurance market undertake meticulous research for each renewal and consistently provide tailored covers at competitive rates The level of client service is exceptional and crucially the account is managed by professionals who are familiar with the activities of the charity
Kingsdell Properties Ltd
6731 reviews
N/A
8 months ago
Excellent Service Support When Needed
Great attention to details of our policy requirement and excellent backup and support when having to make a claim
Seb
6731 reviews
N/A
8 months ago
Spam marketing
Uses spam to promote its business
Alex Grinter
6731 reviews
N/A
8 months ago
Left uninsured and not called back
I used Brunel for a few years and was told at the end of December that they couldn t find me any insurance for my work despite having an extremely low accident rate and never making a claim They gave me just over two weeks to find new insurance because this was over the Christmas period it made it incredibly difficult to find brokers that were open long enough to find me a quote They did there best to get me an extension however when they couldn t do this they failed to call me and tell me that they were unsuccessful leaving me in the dark The individual dealing with me was called Robert who I felt did not plan accordingly for this situation
Jane Mather
6731 reviews
N/A
8 months ago
Rude customer service
I was looking at insurance online for an annual multi-trip policy I called a provider as I had a question about coverage for new pandemics They advised I call BIBA who then transferred my call to Brunel The Brunel agent Philip was abrupt and patronising He asked me about quotes I d seen online and advised Brunel would be more expensive I didn t get chance to ask my original question about coverage for pandemics He also advised I should organise my trip details for the whole year before booking insurance which is completely unrealistic given I ll be travelling and will need to have some flexibility on dates and locations I wasn t even expecting to be passed to Brunel From this recent contact I wouldn t recommend them I felt unwelcome and unheard
Suzy Perry
6731 reviews
N/A
8 months ago
I use Brunel for all our business
I use Brunel for all our business insurance as well as my landlord insurance Their customer service is outstanding I wouldn t go anywhere else
Jon Reynolds
6731 reviews
N/A
8 months ago
Asked Ben Savage at Brunel to review my
Asked Ben Savage at Brunel to review my renewal quote for public employers liability and professional indemnity After he had reviewed our current and potential future needs he came back to me with a more appropriate increased cover for the same premium Needless to say we gave him the business Really appreciate the time he took to review and understand our business
Dave Walsh
6731 reviews
N/A
8 months ago
Brunel - Brilliant Service and Highly Recommend
Having been a client of Brunel for several years and recommended by my accountant I can honestly say Brunel have looked after me and provided the Best Service A month before renewal John Clark contacted me and recommended a policy provider change that brought my payment down a great deal actually by more than 100 Within hours of renewal payment validation my policy documents were in my mailbox Brilliant Service and Highly Recommend