Brunel-insurance Reviews

Katherine thank you

Katherine was very patient and helpful in helping me find the right product She was professional and her service was great I would recommend her again and I will certainly do so Thank you Katherine for making things easy

I am a new customer to Brunel and have

I am a new customer to Brunel and have been extremely impressed by their efficiency and level of service Sadie T has been my main point of contact and has been totally brilliant The service I have received has been significantly better than my previous broker

I have used Brunel Insurance for a few

I have used Brunel Insurance for a few years for various Insurances and I am extremely happy with their service and I can thoroughly recommend them Rachael has just renewed my travel Insurance and offered fantastic service

Rachael really went above and beyond

Rachael really went above and beyond when looking for our insurance policy The comparison websites couldn t even start to deal with the length of our trips the fact we were coming back to the UK at different times and visiting more than one place in addition to medical issues etc Rachael dealt with these complex variables and came back with an amazing quote I would never hesitate to recommend her and will be using her for just about every insurance policy I have from now onward

Use a broker to avoid being sold an invalid policy

I spent ages - literally weeks - ringing companies for travel insurance for work in the Channel Islands BIBA recommended Brunel as a specialist who could help They tailor made my policy for me and checked with the underwriter Be careful if you do not go with a broker You could be incorrectly told your policy is valid when it is not Do not trust customer services representatives on the phone They often falsely assume you are covered They told me by phone I was covered - twice -only for the underwriter to refuse I was twice sold invalid insurance policies by phone Do not make this assumption either yourself with online quotes I strongly advise anybody to use Brunel as a broker to guarantee your policy is valid and does indeed accurately cover you for travel insurance situations Brunel ask you questions which you declare and then check meticulously They were the only company who helped me when dozens of others failed I highly recommend them for travel insurance They were tremendous

Getting travel insurance was very difficult as I have several medical conditions I was turned down several times Thanks to Katherine I was able to get travel insurance at a reasonable price

I had been having trouble with getting travel insurance and had been knocked back several times I was feeling very low when I contacted Brunel Insurance the person who answered the phone was very friendly and put me through to Katherine Katherine was very friendly and professional and said that she would do her best to find insurance for me I immediately felt much better and that I might actually be able to go on my trips as planned Katherine was able to find cover for both my trips and at a very reasonable price which I was delighted with I can t praise Katherine highly enough for all her help and making me feel that I was not worthless I will be definitely be using Katherine s services when I next need travel insurance and I would certainly recommend her to family and friends

Excellent service

I was very impressed with the service provided by Rachael at Brunel Insurance She was able to arrange my policy without any problems and communicated in a friendly and professional manner I can recommend her without reservation Thank you once again Rachael

Rebecca Erwin was so helpful and quick

Rebecca Erwin was so helpful and quick in helping me sort out some last-minute insurance Thank you