


Brunel Insurance for People - Your Personal Insurance Broker : Brunel Insurance for People
Based on authentic user experiences
customer
6732 reviews
N/A
10 months ago
Rachael
Rachael as always provided an efficient and polite service not available from online services It s good to still be able to talk to a human you re not AI are you
James Chang
6732 reviews
N/A
10 months ago
Great service
Great service I got referred to Brunel and Philip via the British Insurance Brokers Association and they sorted out our needs quickly and efficiently
Anni B
6732 reviews
N/A
10 months ago
Katherine thank you
Katherine was very patient and helpful in helping me find the right product She was professional and her service was great I would recommend her again and I will certainly do so Thank you Katherine for making things easy
Charles Young
6732 reviews
N/A
10 months ago
I am a new customer to Brunel and have
I am a new customer to Brunel and have been extremely impressed by their efficiency and level of service Sadie T has been my main point of contact and has been totally brilliant The service I have received has been significantly better than my previous broker
Amanda Egerton
6732 reviews
N/A
10 months ago
I have used Brunel Insurance for a few
I have used Brunel Insurance for a few years for various Insurances and I am extremely happy with their service and I can thoroughly recommend them Rachael has just renewed my travel Insurance and offered fantastic service
customer
6732 reviews
N/A
10 months ago
Rachael really went above and beyond
Rachael really went above and beyond when looking for our insurance policy The comparison websites couldn t even start to deal with the length of our trips the fact we were coming back to the UK at different times and visiting more than one place in addition to medical issues etc Rachael dealt with these complex variables and came back with an amazing quote I would never hesitate to recommend her and will be using her for just about every insurance policy I have from now onward
UK Customer Three previous orders - same problem
6732 reviews
N/A
10 months ago
Use a broker to avoid being sold an invalid policy
I spent ages - literally weeks - ringing companies for travel insurance for work in the Channel Islands BIBA recommended Brunel as a specialist who could help They tailor made my policy for me and checked with the underwriter Be careful if you do not go with a broker You could be incorrectly told your policy is valid when it is not Do not trust customer services representatives on the phone They often falsely assume you are covered They told me by phone I was covered - twice -only for the underwriter to refuse I was twice sold invalid insurance policies by phone Do not make this assumption either yourself with online quotes I strongly advise anybody to use Brunel as a broker to guarantee your policy is valid and does indeed accurately cover you for travel insurance situations Brunel ask you questions which you declare and then check meticulously They were the only company who helped me when dozens of others failed I highly recommend them for travel insurance They were tremendous
Susan Treloar
6732 reviews
N/A
10 months ago
Getting travel insurance was very difficult as I have several medical conditions I was turned down several times Thanks to Katherine I was able to get travel insurance at a reasonable price
I had been having trouble with getting travel insurance and had been knocked back several times I was feeling very low when I contacted Brunel Insurance the person who answered the phone was very friendly and put me through to Katherine Katherine was very friendly and professional and said that she would do her best to find insurance for me I immediately felt much better and that I might actually be able to go on my trips as planned Katherine was able to find cover for both my trips and at a very reasonable price which I was delighted with I can t praise Katherine highly enough for all her help and making me feel that I was not worthless I will be definitely be using Katherine s services when I next need travel insurance and I would certainly recommend her to family and friends
Barry
6732 reviews
N/A
10 months ago
Excellent service
I was very impressed with the service provided by Rachael at Brunel Insurance She was able to arrange my policy without any problems and communicated in a friendly and professional manner I can recommend her without reservation Thank you once again Rachael
Ami
6732 reviews
N/A
10 months ago
Rebecca Erwin was so helpful and quick
Rebecca Erwin was so helpful and quick in helping me sort out some last-minute insurance Thank you