Brunoamalfi Reviews

My parcel never reached me

My parcel never reached me Customer service of bruno amalfi isn t responding very well with kind of proofs Worst customer care worst service I am never gonna buy anything from these guys again

False Advertising

I ordered a sweater for my husband described as Bruno Pure Cashmere Cardigan that turned out NOT to be Cashmere I wanted to return for a refund and was told that I would have to send it back to China at my own expense and get a different size after I had explained it was not a size issue Could never get customer service a total misnomer to address the issue about the sweater s material So much back and forth and no satisfaction Will never purchase again from this company

I was charged for something I never received

I ordered from the site and my credit card was charged I never received what I ordered and now when I try to visit the site I get a message saying Dear Visitor You re not allowed to access this store They seem to have blocked me so I can t ask what happened to my order or register a complaint

Scam company and false advertisement

The product is not as advertised I ordered a cashmere jacket which was not and the material was cheap Additionally the packaging was damaged when the product was delivered so water had made its way into the products Despite a money back guarantee clearly stated on their website and a refund policy which states refunds are provided within 30 days of product receipt this turned out to only be 20 I spoke with customer service who explained this offer of a refund was take it or leave it claiming they cannot make a loss after shipping expenses which I doubt were north of 100 This was a terrible experience and I cannot stress enough how much people should avoid this scam

Unsatisfactory Return Experience

I just received two sweaters that I ordered from Bruno Amalfi after waiting nearly a month for delivery While decent quality for the price I contacted their support team to return them due to color an weight issues and was told the would give me a 20 discount or to ship them to China yes China at my expense for an exchange - not a refund Would not recommend this company

Fraud Scam

Fraud Scam Been over 6 weeks They ve charged but not sent the product No updates No reponse I am planning to write to MasterCard Visa Amex to notify them so that they can look into it and demonetise them Shall see if I can complain to EU consumer court too It s a matter of principle

Scam site not real

Why didn t I check TPor BBB before I made this purchase This company is an absolute scam and I haven t received the product or a tracking number Time to hit up my fraud department Also have contacted them 3 times with no response

brunoamalfi com previously Stone

brunoamalfi com previously Stone Sage stone-sage com it s a completely FRAUD site covered by shopify com Order summary Climate-Neutral Protected Shipping 1 2 50 Illuminated Diver Art Sculpture 1Large - 8 Tall 20cm 99 97Subtotal 102 47Shipping 9 97Taxes 20 88Total 133 32 USD