Btp Reviews

Poor response to theft case

British Transport Police is by far the worst and the most incompetent justice institution I do not have words to describe how bad these people working there really are Is clear to me what UK is all about This is not democracy is idiocracy A country where police arrest and abuse disabled and vulnerable people for free just because they can t get to real criminals In 7 years of UK i have never ever seen a real thief or criminal arrested But i seen hundreds of times police abusing old people disabled people foreigners that just needed information to find their way around Including myself and my wife BTP you are a disgrace Don t call all UK s private media when your cops get abused Call them when your incompetent staff bullies and abuses disabled old and vulnerable innocent victims Shame Big shame

Shocking absolutely shocking

I had a large suitcase stolen on a UK train reported it immediately but it took 2 days to even receive the full form After chasing 2 weeks later turns out they re not investigating and forgot to send a letter to that effect Very disappointed and definitely feeling less safe on trains now

I was attacked on a bus

Shocking absolutely shocking Filled twice for a subject access request due to being attacked by a dog on a train all I wanted was a copy of my report that I filed My solicitor provided me with an email address of a police who said I had to request it as he could not provide her with a copy due GDPR fair enough I then email and This is the response I received Unfortunately that is not something I can help you with as it s not something covered by my team that s it Are they for real not pointing me in the right direction or an apology for not getting a response Just disgusting

Crap services and lazy people

I was attacked on a bus Tried the text see it say it sorted No one even had the courtesy to respomd

My suitcase was stolen off the train

My suitcase was stolen off the train last month Part of the hold music details the number to text and the email address so I thought I would send an email while I waiting I filled out all the forms the website told me too and was surprised how the description box had a word limit so I couldn t detail my whole itinerary When I finally got through to an operator I told him I d done this and asked how effective the btp are in finding stolen property He became highly passive aggressive towards me after this A week went by and I requested an update Another week went by without hearing anything and when I rang them again they said they had no record of my crime report on file and as it had been two weeks there was no longer any cctv available I still do not understand how this could have happened and wouldn t be surprised if the operator had deleted my report I don t know if he would have been able to do so it s just a suspicion

Absolutely disrespectful and

Absolutely disrespectful and unprofessional service These people keep being paid by the members of the public without showing their respect to do whatever even minimal work This is my personal experience with them when a matter was reported and they did not want to spend even a minute to investigate it On the top of that they are so arrogant not to consider complaints against their lack of motiation It looks like they are happy to keepbeing funded by the public and to feel proud of themselves to be part of the UK authorities Of course there is no need for them to do anything more

I texted their number when i was abused

I texted their number when i was abused on the train by an English man if course the message didn t even go thru tired ringing then took one hour and didn t even answered Services of a civilised country at their best keep up the good work scams

BTP officers are just as rude as other

BTP officers are just as rude as other police officers majority of them have no life experience or have no idea how to talk to people Not helpful they just wanna get rid of you and not listen No wonder we don t trust the police