Btrentacar Reviews

SCAM

SCAM SCAM SCAMDon t use this people they will take your deposit and they will never return it back

They scammed me out of my 500EUR

They scammed me out of my 500EUR deposit for a scratch on the windscreen which was already there and visible in the video I had taken before the rental started they stopped replying to emails and phone calls

SCAMMERS STEALING DEPOSIT

SCAMMERS FRAUD we rented a car for a week paid 500 euros in deposit for a wrecked car with barely enough oil We had to change a tire at our own cost for our safety as it was about to blow up same for the oil level we had to fill it with a bottle of oil that wasn t cheap All that for in the end not getting our deposit back while we returned the car in a better state than they gave us since we added oil and changed a tire A month and half later still nothing and Ryanair the partner with which we rented the car closed our case while BT rent a car said in person that they will give it after 14 to 18 days STAY AWAY from those ugly scammers

Scammer

Scammer They don t return the deposit Never answer the emails Avoid them

Incredibly bad

I m wondering what was the worst with BT Rent a Car First of all our car was supposed to be a Golf 7 but they gave us a Peugeot 301 that was barely drivable and in the worst possible condition Afterwards they kept our 500 deposit for no reason they never replied to us The saleswoman probably didn t learn courtesy She is doing a bad job and she ain t even fast to do it

Never had such a poor quality car

Never had such a poor quality car horrible experience and finally ALL of my deposit was retained without any explanation SCAM

BT scammers and thieves

Giving one star as cannot give none I strongly advise everyone never to use BT rent a car they are scammers and thieves When picking up the car they tried to push another insurance on us even though we had already purchased full coverage when booking the car online Then they took a 500 deposit from our credit card not just a hold but an actual charge to the account When we returned the car we were told the deposit would be refunded within 14-30 days Two months have passed and there s still no sign of our money The company s contact numbers of course go unanswered We ve started a claim with our bank and if that doesn t work we ll move forward with the European claims procedure

BT RENT A CAR does not return the

BT RENT A CAR does not return the deposit when returning the cars We have been waiting for the refund for 3 months since August 8th and they do not respond to the claims They owe us 1000