Budget Reviews

Rented a car at Budget

Rented a car at Budget - Charleroi airport Belgium Picked up the car late evening 11pm in the garage poor lightning without any assistance of Budget staff The car was perfect and no dammage was to be seen apparently On returning the car 2 days later the man in charge of reception went directly on his knies to look underneath the car and claimed 190 Euros for dammaged spoiler No way you could see this on collecting the car Took pictures of the car on delivery and no way you could see any dammage As well this review does not download pictures to share Looks like a scam to me

Budget taking ages to refund money

Giving 1 star as unfortunately 0 is not possible We had a small accident during our rental filled in all the insurance papers in which it was quite clear the other party was the responsable one They charged me the expenses for fixing the damage which is fine as they already had informed me they would until the insurance would intervene Now after 4 months they still have not reimbursed my money nor have given any details on the state of the insurance claim just hat it might take some time I sincerely doubt the insurance firm would take so long to confirm the responsibility on a very straightforward accident They are just holding on to the money Very disappointed

The worst experience ever

The worst experience ever From the start to the end Renting car should be stress free But not with this company We paid through broker We asked for luxury car When went to collect they told us that they have nothing to do with broker We weren t able to get a car we paid for Well they said if we pay 2500 deposit on it by American express and another 500 by other car then we can have it It s their policy while broker didn t mention anything like that When asked to get money back they said to contact the broker There was no phone number to even ring the broker After frustration we got a small car and never seen remaining money back As the lowest class car is cheaper to rent than luxury car we lost money plus they took 200eu deposit In the end while returning the car we didn t fill up the tank We were charged twice as much Instead 2 per litre we were charged 4 Never ever rent a car from them If you want have a pleasant stay there avoid that company Pity we didn t read any reviews As we never thought it could be so complicated We travelled a lot and never had a hassle renting a car in Europe

Scam company

I had similar bad experience to others with budget avis at this airport location They tried to scam us and pin damages on us that we didn t do Provided pictures that were blurry and don t prove anything Even after a few email exchanges they still maintained that the damages were our responsibility Do not rent from them you can take a chance and maybe all will go well for you but there s also a good chance they ll be pinning thousands of dollars of damages and charging your credit card