


Based on authentic user experiences
Leveringsadresse
6731 reviews
N/A
10 months ago
Not recommend
canceled the reservation several hours before the pickup time
6731 reviews
N/A
10 months ago
Just no
Booked a car for 12 30 i Dublin as we have a deadline It is now 14 30 still haven t seen the car If you have plans find another company If you have plenty of time and would like to wait for hours - go ahead
Alma Alma
6731 reviews
N/A
10 months ago
Never ever rent a car from Avis-Budget
Never ever rent a car from Avis-Budget I rent a car from them in Danemark and after 10km the tires explod I wait on the motor way 6 hours for the towing machine to come I try it to call the Buget company and the number phone from the contract is not existing When we come back to the company they give me other car When i give back the second car the man from the company told me i will have a fine of 2000dkk wich mean around 265 because i smoked in the car After few days when i arrive home i see the Buget company they took from my account 1194 and block 1200 I was in sock I contact my bank i explain to them what happened they unblock me that blocked money and make a complain to Buget company for the amount on 1194 wich they took aready I make also a complain to the Buget company and the answer for me was they took 1194 for cleaning the car and for 2 litre disel and like they make me a favoir and didn t took the money for tires wich wasn t my foul was them foul for not cheked the tires before give me and i make the full of the car in a petrol station next to the company and the answer to my bank was that i crashed the car i didn t crash any car I was again in sock I ask my bank again to make the complain and recover my money and after 2 months i receve from the Buget 334 from 1194 Like they give me something go shut up I called again the bank to male other complain and thr bank told me that i can not make it because 2 months passed They Buget company make in purposeful to delay the answer to pass that 2 months They are disgusting company They foolishly everybody I will write to all the social media that they took from me 1194 until somebody will do something to this company
Jes
6731 reviews
N/A
10 months ago
Really bad experience
Really bad experience I rented cars all over the world This was really bad Not the car we where promised Ok they are allowed to give similar The car we got wasn t even close The car we got was Methan gas The car had a 10 liter petrol E5 10 We couldn t get methan on any gas stations in Italy We asked in our hotel to find Nobody even knew this kind of fuel Which mean we only could go 110km per tank Ran out of gas on the highway of course We called Budget for help Their reply was to go to the place we hired the car How to They wouldn t help I m sure they got a nice deal where they bought these Seat cars as they are a not worth renting to tourists But how can Budget give this to tourists as a bad exchange for another car we rented Worst part is they won t help We called office several times It s not that I m inexperienced in cars I m a former rally racer The car was out of the Methan when picked up in Rome I know we should check but I didn t even know they had cars had cars running on this rare fuel I m sure the guys delivered the car before us had same issues
LB
6731 reviews
N/A
10 months ago
Advarsel Budget Avis bedrager og stj ler
PAS P Ikke en gang internationale udlejningsfirmaer er til at stole p I stedet for en lokal biludlejer gik vi efter et internationalt firma Ufatteligt at firmaer eksisterer p et et s dan grundlag VORES BILLEJE ENDTE MED DET DOBBELTE I BETALING END BESTILT ONLINE JEG HAR SENDT F LGENDE TIL BUDGET For our order 373552917 with rental cars we were charged 4090 77 DKK the 20th of August The order included full insurance When picking up the vehicle the BUDGET counter was closed and we were fwd d to the AVIS desk At the desk we were told that we for an acceptable amount could upgrade the vehicle in our agreement And on top we find we agreed to much more than that We choose to upgrade the car and signed rental agreement number 933759385 The amount paid to rentalcars com I do not recognise on the rental agreement with Budget The rental agreement with Budget includes- Requested optional extras like protection which is already included in our agreement with rentalcars com - Fuel up front options but the vehicle was delivery with full gas I do not see the amount reduced when vehicle was returned- Additional fees and surcharges not part of our agreement with rental cars And which I simply do not understand The Budget agreement items simply almost double up the price agreed with rentalcars com I might have signed up the rental agreement but the sales process at the counter and the way the agreement is structured is quite confusing And quite stressing with a huge queue in the back When returning the vehicle a damage was discovered on the front left bumper We paid a fee and a damage processing fee for the damage We had full insurance with rentalcars com and also on the double wrongly invoiced complete protection package signed with Budget In the end we were charged more than double that we signed up for at rentalcars com We paid for a damage for which we werd double insured I hope you will clarify and return the appropriate amount If not I will move forward to the Danish press and put articles of our experience online In the press there is momentarily focus and articles warning about companies like this I signed up with rentalcars com in the hope to be signing up with a big professional company but the experience and cooperation with Avis Budget on site tends to be fraud and theft packaged as good service to honest customer OG OPN EDE INTET - ABSOLUT INTET
Sofie
6731 reviews
N/A
10 months ago
Worst costumer service ever
Worst costumer service ever I would never recommend anybody renting a car from Budget Avoid them
Henrik
6731 reviews
N/A
10 months ago
Warning Do not use Budget
Do not use Budget They cheat lie and charge you for extras you have not agreed on Afterwards it is almost hopeless to get through to customer service
Arvis tamg ts
6731 reviews
N/A
10 months ago
I wouldn t recommend this company to
I wouldn t recommend this company to anyone I rented a car from them for one day and after receiving the key and on my way I got a call from them with them asking me for a favor if I could deliver the car earlier then I m supposed to the next day because they need it for another client That wasn t a problem I thought it would be nice to help Next morning while delivering the car I had no service at all Guy was just sitting at his own desk talking through the phone and barely saw me standing there and finally just gave a small gesture to drop the keys off and to a question if that s all I had to do he just nodded head Next week I got my bill- not only they appreciated me helping them with delivering the car earlier but they also charged me with thousands of other fees for example fee for late delivery and also I was charged for twice as long time period than I actually had the car I raised complaint to them called them and the rest and they said they would fix it Now it s 2 months later and I m writing this review Save the struggle and go for a real car rental service
Rasmus gejlager
6731 reviews
N/A
10 months ago
Budget Avis nice airport
Budget Avis nice airport When arriving we where waiting 1 hour in the queue Now when bringing back the car we need to wait again approxemently 1 5 hour in the queue They know its hollyday time why dont the put employees at each desk There are 10 desks but only 3 people at the desks
KOGILAN GOVENDER
6731 reviews
N/A
10 months ago
AS EXPLAINED EARLIER ON WHEN I FIRST
AS EXPLAINED EARLIER ON WHEN I FIRST TRIED TO DO MY BOOKING ON JETCOST IT REDIRECTED ME TO BUDGET AIR FOR PRICE OF R4780 WHEN I WAS CONFIRMING TO PAY THE PRICE WAS NOT AVAILABLE I WAS CHARGED R5203 THEIR IS ADIFFERENCE OF R423 I HAD TO PAY EXTRA THIS IS MISLEADING I NEED THAT REFUND