Budgetpetproducts Reviews

Excellent Company To Deal With

Never any issues dealing with this company Always fast and reliable and have great range of pet products Will buy through them again

Absolute ripoff

Worst service No customer service Ordered and paid for goods via credit card Money debited to account Would not deliver until they took additional money out to check if genuine What a farce I canceled my order and still have not been refunded my mone

Avoid like the plague

Avoid like the plague Ridiculous verification process Ordered and paid like any other online store then get phone call and email asking for more verification What a waste of my time No business from me Ever

Don t expect a delivery

The problem with this service is its delivery partner Aramex Fastway There s no guarantee let alone expediency that your order will be delivered to your home You will probably be asked to go somewhere else to pick it up in which caae why not just go to a normal cat food store I have been consistently let down in extraordinary circumstances It s ok that they occasionally run out of the products that I need but their inability to deliver them has driven me to other suppliers you know their names who have proven far more reliable Don t bother with these guys until they get rid of Aramex I have been through hell and back Two weeks later the matter is still not resolved

Don t shop here

Don t shop here They don t offer refunds if your pet won t eat a food Go straight to Pet Circle who do Just wasted 49 Customer service don t care

Something really not right

It s got to be a scam Take your payment and then say you need to tell them a verification code to have your order released but the code gets sent to an email similar to yours and of course you can t tell them verification so want to do another charge to your credit card to confirm it s you a small fee to fix they called it II ve cancelled my order after dealing with some live chat that s clearly not in australia and reported them to qld fair trading waiting for refund

Absolutely disgusting customer service

Absolutely disgusting customer service My order did not arrive after 14 days and they still said it was in transit Refused a refund which is illegal in this country Do Not EVER use this company They would not answer when I finally reached them would not listen and would not refund my money THEWORST online pet supplier ever Do not go near them They will not accept a comnir escalate it I will take this to ACCC For false and misleading

What customer service

Had an auto delivery with them Reviewed items in order prior to shipping Once order was final they emailed to say it was finalised and one item was out of stock so left Didn t advise before shipping so I couldn t swap for something else leaving me short and with no option but to pay full price elsewhere Customer Service is non existent