Buffcitysoap Reviews

I became a victim of Scam by Brittney Ward

I became a victim of Scam by your employee Brittney Leighann Ward She is claiming to be a general manager of you store in Powell I have purchased a Chanel Mini flap bag from her and made a payment 3460 USD on July 22 via the Wise App The bag was never shipped to me she made different excuses why she can t ship my purse then she stoped responding and blocked me on messenger I m not the only victim there is an other lady were scammed the same way at the same time We have filed reports to a various authorities including FBI I would like to report that Brittney Leighann Ward is a pathological liar manipulator and serial Scammer specializing on dealing in luxury goods We have and can provide all the proofs Please be aware that this employee and community member is a serial Criminal You are not safe around her

charged twice for laundry detergent

I purchased laundry detergent that I like and boost I was charged twice on my debit card not to my awareness I called and the manager who said it was a merchant bank problem and it will be removed by end of business day I found out that this type of fraud has been happening at this store The manager agreed to meet me and was a no show at the Oakley Ohio store They continue to say my card was only charged once but statement says twice My card is frozen for 4 days while the banks investigates No refund to date Poor customer service

Corydon Buff city soap

Completely disappointed with the Corydon indiana store I will never buy from them again Get gain last longer doesn t stain your clothes and gets your laundry clean After going to Buff City today and bad management I won t spend a dime there again They need better customer service

FYI - NO autoship notice

So disappointed LOVE their Narcissist laundry detergent I ordered several other products online in that scent and set everything for autoship These other products for whatever reason do not smell anything like the detergent my family did not like it at all and we threw them away Silly me forgot it was on autoship I ll admit fault in that My first issue with this company is why do you not send an autoship reminder ahead of time like every other company It s a simple honest transparent notification that allows the customer to see if any prices increased make changes add products to meet whatever free shipping limit is in place at that time etc But no you just charge my card and send an order confirmation email You don t have any phone number listed to call I had to chat with the bot online who submitted my request for cancellation BEFORE the items shipped However by the time your representative responded to me a couple hours later it had already shipped and you refused to cancel and refund This is such a scummy gotcha practice No notice no quick contact info no cancellations no refund Now I m out all the money for products I don t even like and will get thrown away like the first batch plus 10 shipping which I could have at the very least avoided by adding detergent I like to the shipment My only hope is that the products I receive this time actually smell like the Narcissist detergent and I ll actually use them

My first time trying their dryer balls

My first time trying their dryer balls and very disappointed When i opened the box of 3 the smell was amazing and strong which I loved My first dry clothes had no smell and had so much static that I had to redry using dryer sheets I tried the dryer balls again but this time using 2 of them the results were the same

I have been going to the Winston Salem

I have been going to the Winston Salem NC store It has gone downhill I work with a lot of nurses at a local hospital They used to say you smell so good What do you use I used to Narcissist laundry detergent Now I can hardly smell the scent It s expensive enough without having to purchase a scent booster Now I can t recommend this place

Where is customer service

Where is customer service Do we just get contact us through email with Buff City Soap I received a bad shipment of laundry detergent-about 100 worth no smell discolored and hard clumps throughout product I have reached out to customer service through their preferred email THREE times-no response

Huge fan of this company

Huge fan of this company We use ona regular basis their laundry soap Why First off the soap allows me to skip fabric sheets and softener it keeps my towels and everything else fluffy doesn t damage the clothes no paraffins or dyes and I can chose the scent That right there my friend is awesome Christmas time I go with SPICE so our guest room smells like cinnamon and summer I go with Cuban cigar or paradise depending on what I m in the mood for Currently we have the lemon in our master suite We now have several friends and family members also using the laundry soap I go to the store in Davenport even though we live in Hudson and wish we had a closer store We also enjoy the shaving bar the shea butter soaps the foaming soaps and my latest favorite is the spray oil for after the shower pineapple mango with a hint of coconut Honestly I should get a store franchise Very happy with this store and their offerings a note to their developers maybe add tea tree oil to your pup soap helps keep ticks away Thanks

LOVE their soaps laundry detergent

LOVE their soaps laundry detergent The shower oil is a game changer for my son who suffers from very dry skin but hates lotion Keeps him smooth and hydrated and he loves the smell