Custom Big Head Cutouts and Lifesize Standups by Build a Head
Based on authentic user experiences
Anthony Osborne
6731 reviews
N/A
11 months ago
Not as big as promised
The site works and the heads get delivered but they aren t nearly the size promised I ordered 2 ft size and they are only 16 inches in the widest direction These were high resolution photos taken with a 40 MP camera that could be the size of a wall Over paid for what I got
Burk B
6731 reviews
N/A
11 months ago
Terrible company awful quality
Actual size was nowhere near the promised size Customer service took so long to respond that any reprint wouldn t make it in time Management was dismissive and blamed their printing problems on us and flatly refused to refund We ended up printing large shots at Walmart and cutting thin foam backings They turned out better and were cheaper overall than buildahead com
Tanis
6731 reviews
N/A
11 months ago
Their site is CRAP
Their site doesn t work very well so if you re a novice user and don t do a lot of tech stuff you re probably not going to have a very good experience There is no way of knowing what you have uploaded and what you have not All I wanted was 3 5 cutouts I started this process LAST WEEK Additionally it s impossible to get a hold of anyone to actually help you They have no customer service number Instead you text a message to the chat and maybe in the next hour they will EMAIL you back a response As if I have nothing better to do with my time that to be hovering around and waiting for emails to come through so that I can finish what I m trying to do that should only take all of like five minutes
Kerri Aly
6731 reviews
N/A
11 months ago
Not 72 inches tall as advertised
Same problem as other complaints--smaller size than advertised Here is response I got As stated on our site the dimensions listed are the max printable area The final cutout size may vary based on the width of the cutout subject Just like your photo having 2 people affects the height Think twice before ordering as I got a much better product at advertised height from Party City If it will vary then why do you have specific inches listed with accompanying prices
JC
6731 reviews
N/A
11 months ago
Ordered a 6 tall cutout and required a
Ordered a 6 tall cutout and required a digital proof While I was traveling overseas for work they disregarded my digital proof requirement and sent a 2 cutout due to the width which they do a poor job of informing you of knowing you requested a 6 tall item