Business Reviews

Avoid its rubbish

Avoid its rubbish everyday my Internet drops out no phone lines if you want no customers to call you then this is perfect for youotherwise stay away

Was sold the dream by a agent who

Was sold the dream by a agent who couldn t do enough Only been with them 3 days and it s the worst mistake we made Got no internet and no phone line Heads up to anyone wanting to join your can use a digital phone on there VoIP system they want you to go back to the stone ages and use a analogue phone

Beware of what you are told by Sky

I signed up with Sky Business and they promised me 3 months free of any charges I checked my bank account only to find they took the amount of 66 00 out of my account On calling them they told me that they had made an error After a lengthy conversation for the second time with them they said that they couldn t refund the money back into my account They wanted to use it as a credit in future months once the free period of 3 months was over Not only is that illegal it s totally disrespectful If you are contemplating joining Sky Business be very careful and record any conversations you have with them I m not going to let the matter rest and intend to get a full refund

Poor poor and more poor

Moved to Sky Business Broadband in December last year Ever since this I ve had issues with the internet and phone dropping out I ve had 2 visits from Sky engineers about 8 visits from Openreach 1 new router that has made no difference Router seems to reset its self Of late its happening between 6 10 times a day Power light stays on whilst all other lights go blank and then it restarts up At the end of todays call with Sky I was advised that they could not reduce my bill could not send another router and could do no more for me They did want to send Openreach out again who every time they have been here have confirmed that there is nothing wrong with the line Proper p ssed off

Shocking customer service

Shocking customer service For 3 days im having problems with my internet and phone Goes on and off and now the internet is back but after 6 hours phone stopped working I ve tried to call them 3 times without success after 56 minutes of listening to music phone was disconnected Im leaving to the BT first thing tomorrow

The sky business service is a joke

The sky business service is a joke Absolutely awful for any small businesses No follow up service can t fix faulty lines and if you was expecting a decent speed we have 1 9mbps download and 17 6 upload speeds from their superfast broadband package with a 4g backup device that doesn t work

I have 2 Sky Q boxes and 6 tvs in a

I have 2 Sky Q boxes and 6 tvs in a public house and I have no signal Rang Sky today 3 weeks before an engineer can attend which in my opinion for a business is disgusting I have had customers walk out of the pub today as no tvs working which is not good for my business I am totally disgusted with the lack of service for a pub with no TV s

AVOID

AVOID AVOID at all costs Absolutely do not contact this company After weeks waiting and hours of numerous calls each team member telling me different stories and never replying to emails as they promise they will just stick with trustworthy companies like EE What a dreadful experience