Butterflyzoo Reviews

Research and avoid at all costs You have been warned

Draconian ParkingEye Gestapo operate here fully supported by the management who are also the wholly indifferent money-grabbing car-park land owners ParkingEye make their living by fining you for anything they can think of and dismissing any appeal regardless of evidence They frighten enough people into paying to keep themselves alive Give this place a MASSIVE steer clear unless you want a 100 bill to arrive on your doorstep two weeks later Go find friendlier nicer people in the locality Stick together and boycott ParkingEye facilities and land owners

Day out ruined by parking fine

It is a shame that the lovely day out was ruined by the parking The Butterfly farm the maze and golf were great But a couple of weeks later we and the two other families we went with all got parking tickets in the post for 100 Beware - the clock starts ticking on the parking as soon as you drive in It took us about 10 mins to find a space park down load the app find the parking area code in very small writing on the notices and get a parking session started We all got back to our cars as the session ended Loaded the kids into the cars said goodbye and drove out - though unfortunately this was about 6 minutes after the end of the session That extra 16 mins was counted as over the the paid for limit and we have been fined I am sure you are meant to get a tolerance to the limit to allow to park pay and drive out etc A great day out ruined And they dont seem to care It is a great shame as I went there as a child and wanted to take my kids I will never return

Lovely visit ruined by 100 ParkingEye fine

A lovely visit ruined by a 100 ParkingEye fine for staying 16 minutes extra the result of PayByPhone app problem at Easter Mr Heyes the landowner and Maze Planter - whom is so friendly and welcoming at the entrance - does not care about paying visitors receiving unfair fines after visiting and refuses to offer cancelation despite his right to do so UPDATE March 2025 - I am still battling this but in February 2025 the 5-minute-rule was brought into effect meaning that anyone who was frustrated by network app issues in making a parking payment can not be fined - do not pay their scam PCNs Avoid like the plague

Wye Valley Visitor Centre butterfly farm and hedge puzzle

Avoid this the Hedge Puzzle and Wye Valley Visitor Centre in its entirety You will receive a 100 parking fine from Parkingeye despite there being no signage that we could see

100 parking fine with disabled badge

Will never be visiting again thanks to a hefty 100 parking eye fine lacking adequate signage that would have informed me that parking in a disabled bay using my valid disabled badge didn t exempt us from a parking fee There s no point in appealing as greedy parking eye don t give a damn The butterfly farm should be making customers aware of this when they pay for a ticket especially if they want return visitors

Avoid the car park at all costs

The butterfly world is great day spoiled because of parking fine even though I paid the 3 and got a ticket but it was not a parking ticket Avoid at all costs waiting for my appeal to be assessed

Staff miserable and rude

Staff miserable and rude totally spoilt our experience Way to go expensive for such a small tunnel

Awful customer service refused to help

Awful customer service refused to help when I made an error with my booking and expected me to pay more when I had already paid to much