Buyboxexperts Reviews

Do not hire this agency

We signed a one year contract and got out of it 6 months early thank goodness Do you not waste your money on this agency They made our sales worse couldn t help with problems like getting delisted for 10 days which means they have zero relationships at Amazon the made my ACOS go WAY up and my ROAS go WAY down Sales literally were worse than before we met them I am sure after reading these reviews they are used to people bailing on their contract I want my money back truth be told If you are not a major brand they will not spend any time on you They will just charge you a retainer AVOID

COWBOYS

Received the goods from Buybox but they were faulty and broken Tried contacting them but was ignored and did not receive a refund NEVER USE BUYBOX THEY ARE COWBOYS

Avoid this company

Avoid this company I signed up with this company in October 2020 for them to look after Amazon USA and Amazon DE In the 3 months i worked with Buy Box before i managed to get out of the 2 year contract they increased my sales by 36 36 extra sales in 3 months after spending around 12 398 33 in their fees and advertising They will promise you the world and deliver nothing I wrote a letter of complaint and have had no response Update As you can see by the response some 10 months later save your money and go with a company that actually cares

Would not recommend company

Would not recommend company I could go on and on Long story short they promised delivery and I signed a contract They never delivered more than half of the promise and then wanted me to resign a contract again yet my amazon account had things still not finished Going back over a year They tried making excuses but then said this wasnt their specialty and said they would fix it However still zero fixed and they no longer will fix because they say our contract expired I could go on and on but please be careful I lost thousands to projects not being finished and my amazon account in mayhem

3000USD per month for nothing

We have been fooled by BuyBox Experts who manage to persuade us that they know more about Amazon selling than we do Wrong they did not know anything extra We have been put thru 3 different account manger in one month the second month we started to have a feeling that they actually know less about selling on Amazon than we do It was a constant small task here and there adjusting our inventory every week we had a call with our account manager that was basically pointless nothing we couldn t do without them Nothing to improve our sales After two months they finally started to work on our PPC campaigns when I check the campaigns I could literally set them up by myself and it would be the same Then I realize we are spending 3k USD a month for a weekly phone call with some guy who is basically useless

Buy Box Experts overpromises and under delivers 2 of promised performance

We engaged in a contract with BuyBox in February of this year the premise of the contract was based off their research and in-depth review of our account where they came up with a goal of being able to hit a target roughly where our sales were pre-pandemic Since the signing of the contract they have only achieved 2 of their goal are 15 ASINS behind the monthly contracted amount and have not delivered on much of the services in the contract They Have made no concessions and have not improved performance by any measurable amount in the 9 months of our contract This company is a typical agency that overpromises and under delivers feel free to reach out to us to learn more

Inflated Company Filled With Incompetent People

Buybox Experts had us sign onto a 6 month agreement filled with promise and deliverables We terminated 1 5 months later Director Level Management admitted the company brought on more clients than their team could handle We were given an Incompetent Account Manager and team who failed on all aspects of delivery After 1 5 months and 6 revisions we still did not have finalized infographics written content Grade school level work was presented with humiliating spelling errors that you would expect from a 5th grader I would truthfully advise every company to stay away from this agency and look elsewhere Buybox Experts are trying to attract as many clients as possible to boost their internal portfolio and eventally sell the company A big waste of time effort and money

Beware These guys are not experts

We were clients of another Amazon PPC agency that was acquired by Buy Box Experts Since the acquisition we ve doubled our monthly retainer been through 4 account managers within two months and have seen little to no work being done on our campaigns Today they told us that they would need a revenue share on our TOTAL Amazon account not just our paid campaigns These guys have checked all the boxes for what to avoid in an agency partner i e lack of performance lack of communication no follow through and constantly trying to ask for more money to do the work that they are not doing anyway Adios BBE