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Buyee Reviews

3.6
140 reviews
Great Rating
Average of published reviews · How scores work

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AI Review Summary Generated from 140 reviews

Customers generally find Buyee reliable for purchasing from Japanese sites, with praise for its wide shop range, helpful customer service, and secure delivery. Many reviews highlight fast delivery, good product condition, and professional handling. However, numerous users consistently report high and hidden fees, expensive shipping, and inflexible policies. Some negative experiences involve account issues, delayed responses, and occasional problems with missing or incorrect items.

What customers love
  • Fast delivery
  • Great product condition
  • Helpful customer service
  • Wide shop range
  • Professional service
Common concerns
  • Expensive pricing
  • Hidden fees
  • Inflexible policies
  • High shipping costs
  • Account issues

Last updated 4 months ago

J

Undamaged and fast tho you have to be very specific with combined shipping

Last year I combine shipped many items together They all came undamaged and in good condition However be aware they do not take items out of their original mail packaging and simply put all of the boxes as they arrived at their in one big box So if you are getting a lot of things it might not be that efficient at saving space unless you give them specific instructions to do so And this only applies for combined shipping many separate orders
L

Very pleased with Buyee

I use Buyee to purchase on Mercari JP and so far I am pleased I do pay extra like for insurance and for checking the packages upon arrival to the warehouse so it all adds up little by little but it also adds extra work for Buyee so that s understandable And at least I have some peace of mind for which I am grateful
C

Great EBay Alternative

This website has greatly helped me finish my collection There are many collectibles I had missed out on over the years and Buyee made it possible for international customers such as myself to buy Japan exclusive products at appropriate prices compared to Ebay scalper prices I have used this service many times and shipping to my country is reasonably priced but sometimes the customs fee from my local shipping handlers are expensive
U

Best Proxy I ve seen so far

It s a really reliable site I have mostly used it for Booth and mercari and had a lot of good luck with these platforms through buyee A lot of the sellers are very sweet and secure with the way they ship their items And I highly recommend using their recommendation for when it comes to the shipping option if you really want exclusive items only found in Japan for certain games this is the best proxy I ve had so far
P

Easy to access and purchase

I ve been using Buyee for 3 years and I am a loyal customer Easy to access and purchase Buyee partners with lots of shopping sites which makes the purchase more easier The customer services is also excellent and fast respond Prices are a little bit high but there are lots of promotion and discount Shipping is also very fast and lots of options High recommended
S

Best way to but stuff from Japan

Always wanted to buy things from Japan but being from the UK it seemed impossible due to expensive shipping and also possibility of packages being lost long distance in transit With Buyee I ve been able to buy everything I ve wanted from Japan in an instant with no fuss or hassle Shipping is reasonable and packages have always arrived on time and safely 100 recommended
C

Used their service since few years ago

Used their service since few years ago very good and trustable
R

MORE DEALS

Hello everyone i m really pleased to make deals with Buyee for me it is finally the possibility of acquiring vinyls and Japanese CDs very expensive in Europe and at a good price despite the fees and taxes through Buyee My last find was no longer available at major distributors or overpriced but very affordable on Rakuten Japan
H

I ve used Buyee several times over the

I ve used Buyee several times over the last few months and have been happy with the service Just started using the app in Chrome to buy items on Amazon Japan and happy with that too but thinking it s dangerous because now I really could buy anything Shipping to the US is as affordable as it s going to get It s not super cheap but I try not to buy things that are heavy I take advantage of available coupons and that helps keep cost down
M

Buyee the best platform to buy things from Japan

Buyee one of the best if not the best platform to buy your needs and whatever you want from selected shops in Japan I have been using their services for more than a year now Their customer service is top notch They always reply to my emails regarding any concerns within 4-5 hours max They are really helpful very supportive and friendly Thanks Buyee for being YOU keep up the good work I appreciate all the things you ve done for me THANKS
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About Buyee

About Buyee

Buyee is a comprehensive proxy bidding and purchasing service that specializes in facilitating international access to Japanese online marketplaces. Primarily serving customers outside of Japan, Buyee acts as an intermediary, allowing users to shop from popular Japanese e-commerce sites that typically do not offer direct international shipping or may have language barriers. The service consolidates purchases, handles international shipping, and provides customer support in multiple languages, making Japanese goods more accessible to a global audience.

Core Services and Functionality

The platform's primary function is to provide users with a Japanese shipping address and a personal proxy shopper. Users can browse supported Japanese websites directly or through Buyee's integrated search. Once a desired item is found, Buyee purchases it on the user's behalf. The service then receives the item at its Japanese warehouse, where it can be held for consolidation with other purchases. Key services include:

  • Proxy Bidding and Buying:Buyee places bids on auctions (notably on Yahoo! Japan Auctions) and makes purchases from fixed-price stores like Mercari, Rakuten, and Amazon.co.jp.
  • Package Consolidation:Multiple items purchased over a period can be combined into a single international shipment to reduce overall shipping costs.
  • Secure Warehousing:Items are stored securely for up to 30 days at no charge, allowing time for additional purchases to arrive.
  • International Shipping:Buyee manages all customs documentation and ships worldwide via various carriers, including EMS, DHL, and FedEx.
  • Additional Protective Services:Users can opt for services like package inspection, photo confirmation, and protective packaging for fragile items.

Target Audience and Key Benefits

Buyee caters to international collectors, enthusiasts, and general shoppers seeking authentic Japanese products. This includes fans of anime and manga merchandise (figures, goods), vintage clothing, rare collectibles, traditional crafts, electronics, and pop culture items. The main benefits for users are:

  • Access to Exclusive Markets:Unlocks a vast inventory of goods unavailable on global platforms or from sellers who only ship domestically.
  • Language and Payment Support:The website and customer service are available in English and other languages, and international payment methods are accepted.
  • Cost Transparency:The fee structure is outlined upfront, including service fees, domestic Japanese shipping, consolidation fees, and international shipping costs.
  • Streamlined Process:The platform provides a centralized dashboard to track orders, warehouse inventory, and shipment status.

User Experience and Considerations

The Buyee website is designed to guide international users through the multi-step process. It features tutorials, a fee calculator, and detailed help pages. Potential users should carefully review all associated costs, including service fees and the specific prohibited items list for international shipping. Understanding the total landed cost (item price + domestic shipping + service fee + international shipping + potential customs duties) is crucial before making a purchase.

Conclusion

In essence, Buyee serves as a vital bridge connecting global consumers with the unique and diverse offerings of Japanese e-commerce. By handling the complexities of logistics, language, and payment, it empowers users worldwide to reliably and securely purchase items from Japan, fostering a greater exchange of goods and culture in the global marketplace.