Buysimple Reviews

Avoid

Ordered a product from the website which took about two weeks to arrive The receipt received mentions Balma Home no idea how they are connected to the website The UK address mentioned on the website is 75 New Road LIVERPOOL L52 7OT However the address does not exist The website has a co uk suffix although appears to have nothing to do with the UK and does not comply with UK legislation regarding return of goods There is no telephone number to contact the website if you have a problem or enquiry

AVOID

AVOID - FAKE REVIEWS AND ITEMS ARE DIFFERENT - Ordered an exercise bike which came completely different to the description picture - emailed them and got a reply pretty quick to say that our bike was an upgrade - it definitely wasn t The bike pedals fall off easily also there is no wire to connect the monitor to the bike Have been told they will get back to me in 7-9 days as someone higher up needs to look into the situation - won t hold my breath Hoping we can get a refund through paypal

Avoid

Due to a moment of distraction ordered some high spec MTB trousers thinking I was buying from a UK based company Turns out that I was buying from a foreign based company - Balma Home possibly based in China who sent a pair of poor quality leggings Attempted to obtain a return and refund directly with company this was refused Eventually obtained a refund via PayPal

DO Not USE THIS COMPANY

DO Not USE THIS COMPANYLike others I bought an item which is not working not only was the item not as advertised at just over 21 but the item sent from China coincidently is 3 72 on aliexpressTheir customer services refuses refunds illegally against UK law luckily bought through PayPal so a Refund through them hopefully Total scammers

DO NOT BUY ANYTHING FROM THIS COMPANY

DO NOT BUY ANYTHING FROM THIS COMPANY I bought a portable air conditioning unit on 8 May and it finally arrived on 5 Jun This is significant because their returns policy expires after 30-days of purchase so I suspect the items late arrival was not by chance What arrived was a piece of cheap tat that was broken within its packaging The On Off button was broken off but the electronic part of the button didn t operate anyway It also had a water reservoir that leaked Basically the unit was completely unusable DO NOT BUY FROM THIS COMPANY

Read the reviews - and dont place an order

I wish I d seen these reviews before placing an order Website gives impression that it has a uk base - until you see the est delivery times individual items posted from China Bought some pro quality hair cutting scissors for lock-in hair cuts Waited weeks for arrival dodgy looking item and have gone blunt after 2 haircuts The translations on the packaging had to be seen to be believed - they were quite amusing Put simply don t buy from this website

Please please please DO NOT buy

Please please please DO NOT buy anything from this company Unable to send my car camera back which was faulty despite me pointing out distance selling regulations they were not interested and would not reply to messages after pointing this out PayPal did not help either I m amazed this company has been allowed to trade for this long without investigation However I have contacted trading standards so hopefully that will change

Disappointed Grandsons

I bought 2 remote control cars in Nov for my Grandsons Xmas presents one arrived Xmas Eve the other 2 weeks later one of them never worked despite 24 emails going back and forth they were most unhelpful Thankfully PayPal were amazing and took up my case I had a refund within 10 days This company also trades under Balma home Goods come from China please don t use this company