Byd Reviews

I WOULDN T EVEN GIVE BYD ONE STAR

Great sales team BYD Glasgow October 2023 Fab looking car lovely and smooth to drive if and when it works Service team I struggle to give them 1 star So many problems with the car Main one being that it was a death trap The windscreen would completely fog up within seconds - it even happened on the motorway without any warning It would only happen intermittently Took it back service team couldnt diagnose a problem when it was on their ramp There were other issues too We were told to take photos and video evidence of all problems We did Back on the ramp Exactly the same response - computer says there is nothing wrong - come and get it we re not going to look at your car again It really wasnt safe to drive There were many other issues too the latest one was intermittent emergency braking without warning - foot nowhere near the brake After this we were frightened to use it Motability didnt help either We had to order a different car we had to pay for an early return of the vehicle and told that we could go and buy a cheap runaround until the new car we ordered arrived They said they would suspend any payments until the new car arrived Ive been with Motability for years and this is the only time they have let me down As for BYD - if anyone out there is going to buy one check on google to see just how many people have similar faults And to the person who buys our car CKK good luck - you ll need it

BYD LAKESIDE RM20 ESSEX KEN PANG

I ve been working at BYD for just over two weeks and I have some serious concerns about the management particularly Ken Pang one of the managers From my experience Ken lacks the necessary knowledge and skills in both management and the BYD brand Having come from Sales it s frustrating to see someone in a leadership position who doesn t seem to understand the basics of the business Additionally there s a clear imbalance in the organisation s priorities It appears that BYD favours promoting certain individuals which creates an uncomfortable and biased workplace environment This favouritism does not foster a professional atmosphere and it s disappointing to witness Ken is there purely on Ethnicity I also want to point out Ken s inappropriate behaviour His comments especially those about women are unprofessional and have no place in the workplace Furthermore his insistence on having us write positive feedback online feels disingenuous and forced What was the CEO Mr Ali thinking when hiring this individual He told me it was a five-day week yet at the moment Ken is forcing us to work six days a week and we ve only been open for a week It s unfortunate to feel this way so early in my time here but the lack of proper leadership and respect in the workplace is leading me to reconsider my future with the company BYD would greatly benefit from reviewing the qualifications and behaviour of its management team to create a more inclusive and professional work environment I ve taken a screenshot of his fake google review and added it to the review that s no way to promote a brand

Terrible experience after post-service

All good and nice excellent treatment before making the purchase of the vehicle but their after-sales service is disgusting my car is supposed to come with a charger that was paid for at the time of purchase but due to negligence they lost it and they have been changing delivery dates in addition to the fact that the manager Pablo does not resolve anything he only serves to delay and tell pure lies Be careful when making the purchase because if your vehicle is not charged for more than 7 days the battery can suffer permanent damage and no one will be responsible

Quality of the BYD TAN the new generation

I purchased BYD TANG EV 2024 735km Edition VIN LC0CE4CD2P0556847 in November 2023 from a dealer company namely Shandong Xinhui New Energy Vehicle Industry Co Ltd Despite of problems I faced during the purchasing process I faced the following challenge after 6505 km of driving I faced a problem related to the car s functionality While driving to my workplace the car twitched two times and stopped showing an error on the screen Power failure please pool over and call service center When a diagnostics Master came over and checked the system with his DATA device he found that the problem was associated with the lower invertor The car is not drivable now Unfortunately the company that sold me the car told me that my car must be fixed at my own expense as there is no warranty on the car s devices other than the battery This case completely changed my expectations of cars made in China Moreover it may undermine common opinion about the good quality of the BYD cars specifically the modern TANG generation Sorry for being honest

Shocking BYD Blunder Customer Left in the Lurch as Youthful Sales Rep Dismisses Test Drive Dreams

Oh what a peculiar experience I had at BYD Birmingham Picture this I booked a test drive for 4 o clock full of eager anticipation ready to embrace the electric revolution But alas the universe had other plans for me I found myself languishing in the showroom like a forgotten sock in the laundry waiting and waiting yet not a soul in sight Eventually a young lad ambled over let s say enthused with the energy of a wet towel His disinterested demeanor screamed louder than the fancy cars I felt rather like an uninvited guest at a soir e ignored and evidently not deemed worthy of a test drive Perhaps he thought I couldn t afford it which is amusing considering how I m now eyeing a Tesla for my sustainable escapade So there I was a modern-day automotive adventurer thwarted and disillusioned I had to leave my dreams of electric freedom dashed without so much as a rev of the engine to soothe my wounded optimism If BYD Birmingham thinks they can play with the big boys in the electric vehicle market they might want to adjust their game plan Consequently I shall venture to Tesla tomorrow with all the excitement and charm that seemed to be lacking at BYD Here s hoping for a spark of passion as I deserve it and so does every fellow car enthusiast out there In summary my experience was as energizing as a flat battery let s hope BYD can charge up their customer service for future patrons

Horrible experience with BYD UK Sales Team

Horrible experience with BYD sales team at Manchester UK They treat people like a dirt even for a viewing and test driving a car so much reluctance in a Corporate event I was seriously thinking about buying a Seal as my electric car and now going for a Tesla Y these folks especially Sales team is not well organised arrogant and not interested in their work Pathetic experience even in an organised event and wasted an hour for a test drive finally they didn t even ready to offer a car for test drive even after handing over physical UK license If Chinese bosses are seeing these comments please correct the fundamentals in Sales atleast recruit who s interested to sell something to customers rather than the ones who s just interested in high pay check and afternoon sleep I got a really bad experience from UK Country sales head itself person claimed it and I don t know whether she s really a sales head I can just say good luck to BYD as a proud Lexus customer

Good car but awful experience using it in the UK

Good car but their customer service is absolutely shocking and it s clear it s because they re new to europe To give an idea all I m trying to do is get some features on the app launched location tracking BYD customer services sends me to a dealer dealer tells me to go to customer service Customer service won t issue my complaint nor respond back to me - so yeah I m paying for a car that I can t track all because BYD won t get back to me

Beware BYD manufacturer defective issues

Car bought brand new in BYD MSL CORK IRELAND on last June 2023 The day after delivery car I my self spot a rear corner of panoramic sunroof was defective with a pop up issue on one corner Took the photo and report it to the sales manager same day So far repairs have carry out twice One brand new panoramic sunroof was a replacement But the defective issues is same problem wasn t resolved On last October 2023 on phone to BYD MSL CORK IRELAND sales manager I asked would BYD replace with a new car instead of another new panoramic sunroof but been turned down by BYD MSL CORK IRELAND sales manager