Cabelas Reviews

The issue is the website

The issue is the website Key words bring up totally unrelated items no hits on the searched item Cabela s IT dept needs lots of work

I m trying to get information on a 800

I m trying to get information on a 800 order I got and can t even find a phone number to talk to someone about missing parts in the box I got

I ordered a gift card online

I ordered a gift card online they took they money and confirmed the order 24 hours later and the gift card has still not been received Why Because they are out of stock on digital gift cards I ask for a supervisor and got told no I ask for a refund and got told no I asked for assistance to make it right also no They stole 500 from me

Ordered Two bedding sets

Ordered Two bedding sets - from the Nanaimo store - never arrived - called them and they told me the last 2 bedding sets - were now on hold for someone else I explained I already bought those sets a week ago How could they be on hold for someone else They agreed that was odd and unethical and would try to fix the issue I then called back a few days later and they said the last of the bedding sets have move to the bargin cave and they would not be able to fill my order Super unhappy off Cabelas SUXS

Here s my honest feedback

Here s my honest feedback Do not purchase from Cabela s I made a purchase for 4 seats but had to cancel the order after 1 day I contacted customer service They issued me an email stating the order was cancelled and my card would not be charged Well they decided to charge my card anyways AND ship the items to me So now my card is charged I have no seats due to COVID delays and I have to now refuse the UPS shipment a week from now and then wait 3 weeks to have my card credited while I get to pay interest on the balance too Somehow I get penalized for this I called customer service to sort it out and they say sorry sir there s nothing we can do Buyer beware Do not buy from this store unless you are sure of what you want Even then I would suggest ordering from another reputable vendor who won t screw you around Look at the other reviews and make the wise choice Don t think about cancelling and expect over 2 weeks for delivery

Poor Mail Order Follow through

Odered from the Edmonton Alberta Canada North Store on Nov 11 2019 Order number 6596928 for a total of 517 Was all for Christmas Gifts but never arrived in time They claimed someone called and cancelled part of the order I live alone and wasnt me So after spending hours getting it reordered I went out for the remainder of hunting season and trapping after chirstmas They made there token calls to say it had arrived but as I was remote it went to answering service I come in much later to pick up the order and low and behold they sent it back if you can imagine Who does that with customer orders Anyhow store manager wasnt in the least bit concerned until I mentioned social media etc and he made a token effort to find what they had instore of my order 5 of 26 products Not good enough for me Used to be my Fav store until I was treated like this Avoid the place and its online ordering at all cost its is a complete GONG SHOW

Don t even waste your time ordering

Don t even waste your time ordering from these people I ordered two pricey cases on November 30th Called second week in December and was told it would be on a truck on December 14th STILL NOTHING 3 emails and an hour long wait on hold and still no answers They didn t even have the courtesy to answer my emails These were Christmas gifts This company is disgraceful and doesn t deserve anyone s business

I am absolutely in disgust with the

I am absolutely in disgust with the quality of service rendered by this company It s pretty clear the agents don t care and typically deflect any concerns raises I also just at a loss with everyone having delays to a degree but other vendors are pretty upfront and easy to deal with however agents are like robots following canned responses and really not even trying to provide updates on existing orders In a recent order I placed at begining of May 2021 I expected a delay but throughout the entire inquiry process agents could not provide any update of any kind and yet today I finally get a response that oh the order was just placed on the truck for delivery from Calg - THAT S more than their 12 business days stipulated on their sites You can t escalate your concerns and you get nowhere which some sort of reasonable status update I am at a lost as to how this organization operates their business and maintaining some sort of reasonable SLA timeline and properly updating the customers That being said I will be most definitly choosing alternate vendors in foreseeable future Get your act together Cabela fix the logistic behind the scene

Cabelas Canada

Cabelas Canada super bad service they sell items which is not in stock terrible delivery Cabelas USA is more expensive but service is much better