Cabinett Bespoke Larder Pantry Units Made in the UK
Based on authentic user experiences
Shehla
6731 reviews
N/A
7 months ago
Poor customer communication
In May I contacted Cabinett with an order which was paid for on 26 May Up until payment customer service had contacted me in a timely way After that I was told I would get regular updates and a estimated completion date was given to me of 14 July This date was important when I chose to go with this company as I have a number of parties over the summer at my home There was no contact whatsoever from them or updates The week before the estimated completion date I started to contact them It took 6 attempts to get a response In the meantime I had sold my kitchen furniture in anticipation as the new Cabinett unit would not fit in my kitchen unless I did I finally heard from them 2 days after the estimated completion date pushing it forward by over a month and still an estimate a delivery date of 30 August - over 6 weeks away My kitchen is in chaos and will stay that way until then and I have no guarantee that they will honour that date either I have lost confidence in their word
Jack Mozley
6731 reviews
N/A
7 months ago
Do not respond Where is my order
Do not respond to the telephone email messages social media to provide any update on my order Extraordinarily unprofessional
Julie Knight
6731 reviews
N/A
7 months ago
An absolutely diabolical service
An absolutely diabolical service despite sending emails phoning and messaging direct on their website we have not heard a thing from them The original date for completion was 30th September and then without warning it was the 28th October This date has now passed and still no communication whatsoever I would really warm people off this so called company
Jill Nevin
6731 reviews
N/A
7 months ago
Do not order from this company
I ordered a 4 door Cotswold larder on 12 August paying the full amount up front I understood the unit would be UK made a complete novelty these days so I was prepared to wait the 8 weeks quoted Since then I have had no correspondence The due date has been gone Email is not answered the phone rings rings Having seen other reviews I don t know what to expect A total shambles DO NOT use this company I am now waiting to see what happens as I have contacted my credit card provider to say I have been charged for goods that I haven t received
Scarlet
6731 reviews
N/A
7 months ago
This is a scam company do not order
This is a scam company do not order from them they will take your money
Lydia Bottriell
6731 reviews
N/A
7 months ago
I am being ignored to countless calls
I am being ignored to countless calls and emails despite over 3 weeks from my completion date occurring Customer service does not exist - having looked into Companies House and the one email i received I think this is a one man show and is a scam Will be contacting my credit card company and also the small claims courts to launch a complaint