Reviews
3.66
5-star
47.2%
4-star
16%
3-star
8.8%
2-star
12%
1-star
16%
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Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Becki Bell
N/A
1 week ago
I would like to pass my gratitude to Lara
I would like to pass my gratitude to Lara today I didn t start this call great with her as this was a debt that quite simply never belonged to me never been on my credit report never obtained a CCJ and I have never been a cardholder for the company in question and Id had enough She was extremely kind listened to what I said and done the necessary which in fairness was the correct course of action As I said I wasn t the greatest customer at the start of the call and she managed that well Your a credit to the company and thank you for your kind words to me
Consumer
N/A
1 week ago
Help
They gave me the information I needed
Keith Morris
N/A
1 week ago
Good afternoon
Good afternoon I suffer very badly with mental health problems I contacted Cabot with a problems I needed to sort out i spoke to your colleague Josh he should be praised for his attitude to me He was very understanding and was able to put my mind at ease very quickly I hope Cabot management will show there response to him Many thanks to Josh With regards Keith Morris
Emma
N/A
1 week ago
I spoke to Coralee and she was
I spoke to Coralee and she was absolutely wonderful She was very kind and compassionate which made a very difficult phone call much easier I genuinely can t thank her enough for her support and encouragement to help me today
Paul Calica
N/A
1 week ago
Cabot recenty took over a credit card
Cabot recenty took over a credit card debt I owed I was very worried based on thoughts of dealing with a debt agency I made contact with Cabot and spoke with Alex He was helpful understanding and knowlwdgeable from the very beginning He helped work out a plan that suited my needs and this in turn significantly reduce my sress level I would highly recommed using working with Cabot Financial Once again massive thanks to Alex
none
N/A
1 week ago
It s not the end of the world
Friendly understanding reassuring I put off speaking to Cabot as I felt ashamed I had been referred to debt collectors They are tenacious though and I was initially intimidated I was worried about being told off but their approach was friendly normalising the situation and just making it feel like a regular transaction Pick up the phone or contact them to get started paying back They will work with you
customer
N/A
1 week ago
I find it extremely stressful when
I find it extremely stressful when speaking about my finances However was made to feel at ease when discussing my account this morning Satdam I apolgise if I have misspelled his name was polite and listened to me Provide additional information which is much appreciated
Gemma
N/A
1 week ago
Yinka is a hero
I cannot thank Yinka enough in the case management team I have battling an issue on my house sale for 8 months and in the last 2 weeks he has been nothing but supportive on getting this issue resolved He was professional informative and very understanding I hope Yinka will be recognised for his hard work because I am hugely grateful for his support and assistance
Miss E Bradbury
N/A
1 week ago
Call with Cabot financial
Had a call with Rosie today very understanding lady she explained everything in detail and made sure I understood I was very anxious and she put me at ease as I was feeling I was going to be judged Ended the call feeling positive and satisfied
Charlotte
N/A
1 week ago
Louise was very helpful and kind
The lovely lady I spoke to today Louise was brilliant was very helpful and was very clear about all parts of the process and payment Overall really happy with the company and how they handle debt and help sort out payment plan and the online app is such an easy amd effective way to manage everything
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