Cambodiaangkorair Reviews

Took money didn t issue ticket

They charged me 180 USD for a ticket but didn t issue that ticket They don t respond to emails and phone calls as well as to messenger messages

Flight cancelled less than 1 week before departure

Booked a flight more than 3 months out Company cancels for commercial reasons less than 1 week before departure without any more explanation nor compensation This caused huge logistical issues and cancellation costs the airline would not help with anything Terrible customer service especially from An Piya and Sereilen Doeur who can barely speak English Below their emails Dear Sir Madame First i would like to say apologized about our flight on 14 MAY 24 KOSSAI K6130 was cancelled and protect you to flight k6130 on 16 MAY KOSSAI the same time as high light below I hope you are kindly understand wee by my appreciated if you have any problem please call to my office 855 23 6666 787-89 And please if you are travel agency could you kindly check all your passengers that flight on this day to inform them too Thanks You Best regardsDoeur Sereilen Ms Dear Customer Greetings from Cambodia Angkor Air Please be informed about the schedule change of your flight on 14MAY24 with Cambodia Angkor Air Due to the flight K6131 1005 on 14MAY24 was cancelled due to commercial reasons so your flight is moving to another date of the flight K6131 1005 on 16MAY24 We would like to apologize for the inconvenience caused to you and your partner I am looking forward to your confirmation as soon as possible in order to further the process Best Regards Piya

Flight cancellations with 2 days notice

We got an email on the 3th June stating that our flight to Siem Reap on the 5th June was cancelled for commercial reasons and that they could relocate us on the following day s flight No compensation or hotel expenses given Don t book with them

Avoid at all costs

Avoid at all costs We booked 2 flights well in advance directly through the airline website Hanoi - Siem Reap Siem Reap - Ho Chi Minh City About a week before the first flight we received an email to say it had been cancelled and insisting we also cancel the second flight no explanation was given so we still have no idea why we couldn t keep the second flight in spite of asking to do so We therefore had to book more expensive last minute flights with another airline as we were tied to specific dates Still battling to get a refund never mind any compensation and have not received a response to the last few emails sent - absolutely shocking service

Disappointing Experience with Cambodia

Disappointing Experience with Cambodia Angkor Air I ve had consistently frustrating experiences with Cambodia Angkor Air specifically flight from Phnom Penh to Noi Bai Airport My latest flight was supposed to depart at 5 40 PM but was delayed to 8 35 PM nearly a three-hour wait This is not an isolated incident either around 60 of the time my flights with this airline are delayed I travel between Phnom Penh and Hanoi twice a month and unfortunately delays with Cambodia Angkor Air have become a regular part of my trips The lack of punctuality is a huge inconvenience and there seems to be little regard for passengers time Until they improve reliability and start respecting scheduled times I would not recommend this airline to anyone looking for dependable travel Edit 8 13 PM I am extremely disappointed with this airline My original boarding time was scheduled for 17 40 but it was delayed and changed to 21 30 without any reasonable explanation This delay means I ll now be arriving at Noi Bai airport much later than expected adding a lot of unnecessary stress to my travel plans I have a two-hour journey to my hotel and I need to work early tomorrow morning This kind of delay is unacceptable and has seriously disrupted my schedule If timely service and reliability matter to you I would reconsider booking with this airline

Beware Scam Website Angkorair com

Please be aware of Angkorair com which is a scam website posing as Cambodia Angkor Air now Air Cambodia com You think you are booking direct with the website but they are scammers Please be very careful to make sure you are on the correct website if you want to book with this airline but after my experience with the scam site and reading reviews I decided to take another route with AirAsia

Good customer service

Good customer service Very quick