


For all your Camera and Lense Repairs use Camera Repair Direct based in Cranleigh Surrey
Based on authentic user experiences
ray lee
6731 reviews
N/A
6 months ago
I was sceptical
I emailed a handful of camera repair specialists including the manufacturers official repair centre to get some cost estimates for repairing my EF lens I had done a lot of research into the fault so I knew what needed replacing and that it was a common fault Most of the estimates I received were double what CRD quoted me the rest wouldn t even give me an estimate as they said they had to inspect the lens themselves first I was sceptical at the low cost CRD told me the repair would be but as an amateur photographer could not justify paying the extravagant fee the others were asking I have genuinely been blown away with the speed and quality of service I had my lens back in two business days in perfect working order I am absolutely thrilled and would definitely recommend CRD
Phil Hannah
6731 reviews
N/A
6 months ago
Excellent service
Excellent service professional friendly and reliable So refreshing My camera is back to normal Thank you
Tim Baynes
6731 reviews
N/A
6 months ago
Superb service
Superb service As others have said a quick and fair quote and explanation of what would happen should they fault turn out to be worse than expected contact with me throughout and speedily and expertly handled Camera back to normal within the week Communication was specific to me a real personal touch - not like dealing with a large company Thoroughly recommend
Daniel
6731 reviews
N/A
6 months ago
Use this company
Right No nonsense here These guys were the cheapest quote by quite some way Sent the camera on Friday Had it back fully repaired by the following Thursday with updates via email and a very friendly phone call to take payment in between Absolutely class service from start to finish and a 6month warranty on the repair Perfect service perfect company perfect experience I will add I am fussy and hard to please so this review says a lot Don t mess around use them You will NOT be disappointed
Ian Bridge
6731 reviews
N/A
6 months ago
Fantastic Camera Repair Company
I am so pleased that my camera has been fixed so quickly it has been less than 1 week My camera is like new now Wes Davies from Camera Repair Direct was very efficient and responsive He replied to all my question and queries that I had about my camera as I was busy all week to give them him call He E-mailed me when my camera was repaired and ready for dispatch alongside with Payment details Superb Service and fantastic communication throughout the process of repairing my camera When I called up to pay they don t accept American Express payment which was a let-down but overall very pleased with the repair and communications When I received my camera they wrapped my camera with plastic film and then they sent it in a cardboard box with bubble wrap and paper to make it very secure from getting damage in transit
David
6731 reviews
N/A
6 months ago
First class
Did a great job on service clean of my 12 year old Canon 1Ds Mk lll and good turn around Now like a new camera- very pleased
Colin Wright
6731 reviews
N/A
6 months ago
A wonderfully responsive organisation
A wonderfully responsive organisation keen prices and go and be of Above Beyond in terms of helping people Would without doubt use them again thank you so much guysTim
Nigel Trebble
6731 reviews
N/A
6 months ago
I thoroughly recommend Wes and his
I thoroughly recommend Wes and his team They fixed my camera with great expertise efficiency communication and all at a great price Couldn t be happier
JlrWBGdn
6731 reviews
N/A
6 months ago
Great Service
Great Service Sent my canon lens for repair the dreaded err 01 They turned it around in 48 hours and i got it back same week Took it out on a shoot yesterday and its like new again at what i consider was great value for money Definatly recommended
Dennis Sisterson
6731 reviews
N/A
6 months ago
Will use again
Camera Repair Direct repaired a Sigma 85mm 1 4 not the art one which would not auto focus It was returned to me fully working again in less than 2 weeks after posting it to them And that included 3 or 4 days while I decided if I wanted to proceed with the repair I am very happy with the repair The quote was full inclusive of everything parts labour return post and vat which was very good The only criticism I would make is that the guarantee is only 6 months Great communication from them As I said I think you need to think if they are any other options other than having a repair Lightroom medadate told me I had the lens for nearly 10 year Google told me the lens was out of production from 2017 EBay told me a used 85mm Art cost a lot more then I wanted to spend A used sample of mine was not common and probably would cost double the cost of the repair Less than this was a brand new Nikon 1 8 85mm and used samples on eBay was less than my repair As I said you have to think carefully of all your options Glad I went for the repair I would use this firm again One thing did make me smile about the quote If you don t want to proceed with it they will post the lens back to you for 12 or dispose of the lens for you completely free of charge