Camppatrol Reviews

The lowest of the low customer service

The lowest of the low customer service and a complete lack of respect and leadership Read on to see how Camp Patrol treats a woman dying of stage 4 Metastatic Breast Cancer On Dec 16 2023 Camp Patrol stated we needed a new Well Pump and Pressure Water Tank before they turned our water back on in the Spring of 2024 They gave no reason but placed the burden on me to ask why After I asked why Camp Patrol stated that the bladder is gone in the tank and the pump has a small leak 328 THREE HUNDRED AND TWENTY EIGHT days later Nov 12 2024 the water pressure tank bladder and the well pump are working perfectly fine In addition on May 8 2024 Camp Patrol took it upon themselves to meet with a well company-- without my approval and without any stated requirement from me Now recognizing those pure facts Camp Patrol sent me a cost estimate for 6 230 And then with deceit this service provider had the nerve to charge me 175 00 to meet with their well company Wow such a nice way to gain revenue Next on June 19 2024 I told Camp Patrol I DID NOT WANT TO INSTALL A NEW WELL PUMP I did state that the water holding tank is small and over time it may cause more frequent pump cycling Thus I asked Camp Patrol to gain a cost estimate for installing a larger water holding tank only This was the one and only time I asked camp Patrol to gain an estimate regarding anything to do with water tanks Eight days later Camp Patrol sends an email stating they will get an estimate together and send it to me after July 4 2024 138 ONE HUNDRED AND THIRTY EIGHT DAYS later Camp Patrol still has not sent me the estimate for installing the larger water holding tank-which they committed to sending And their total disrespect for my Family continued On Oct 2 2024 I sent a requirement to Camp Patrol and asked them to drain the water from the plumbing within our Carriage House by mid October Seven days later Oct 9th I finally heard from Camp Patrol where they stated that they added us to their schedule How did their response address my requirement On Oct 15 2024 I received an asinine email from Camp Patrol stating their plumber is scheduled to drain our Carriage House on Thursday What did that mean 10 00 AM 12 00 noon 3 00 PM Did Camp Patrol expect my Family to sit around waiting all day Why didn t Camp Patrol provide a PROFESSIONAL COURTESY by providing a service window to us Why didn t Camp Patrol display one ounce of leadership and call me on my cell phone when their plumber was on his way to our home What happens if I was in the Shower and I did not hear a knock on my door After all I had no way to manage EXPECTATIONS because of Camp Patrol s abysmal and total disregard for their CUSTOMER In addition their plumber could have also called me And why didn t their plumber start bringing his equipment into our Carriage House After all Camp Patrol named the date without giving a service window time frame and without any email or telephone call 24 hours before hand to CONFIRM the appointment In addition there was absolutely no need for Camp Patrol s plumber to enter our main home Camp Patrol completely failed in providing constant Communications Keeping their WORD providing a Professional Courtesy providing Leadership and maintaining Transparency and Honesty with their CUSTOMER This is how Camp Patrol has treated a woman dying of stage 4 Metastatic Breast Cancer How do you think they will treat you and your Family