Canadapost Reviews

Are mail was switched to a new

Are mail was switched to a new location We had the same postal box for 43 years and they changed it to go with are civic address We got new mail keys before they changedit The keys didnt work on the new box We called and complained Have had no mail since march 5 They have no clue what they are doing We the taxpayer pay there wages I would never use Canada post has long has i live nor ever buy a stamp again Terrible service And i am not the only 1 that has had terrible service sending parcels

Great service

An order I placed online was sent late with delivery october 12 I needed it for this weekend I saw it was at the Edmonton depot this morning I called Canada post and asked if I could pick it up They made arrangements for it to be delivered today Thank you Canada post for the great service

REGISTERED MAIL IS HOPELESS

I have over the past 3 years Yes even before COVID paid for 4 REGISTERED LETTERS and NONE had a confirmation of delivery which is a breach of contract The latest one addressed to the Court of Queen s Bench Manitoba Mailed on March 30 2021 Tracking indicated it would be delivered April 06 then April 07 then April 08 and now today April 09 the notification DELIVERY HAS BEEN DELAYED

Accidently put something in mailbox

I accidently dropped my cell phone in the street mailbox when I took out the mail from work Called canada post and spoke with Bassam who logged a ticket I went back to the mailbox to see if I could catch the driver picking up HE WAS THERE TO RETRIEVE MY CELLPHONE I am blown away Had my phone back within an hour Thank you Tanya supervisor for letting him give it to me and to the driver Edward for attending I am so grateful and very impressed

Rebecca Brown post lady 5 stars

I met a post lady named Rebecca Brown I don t think I have met a more down to earth and understanding mailman Woman in my life I wanted Canada post to know that her good spirit goes along way Take good care of that lady She deserves to be noticed for her work and social edicate Great Job Rebecca Brown from Saskatoon

all is good with CP

I ve never had a bad experience with CP its appears that only negative reviews are posted here In 28 years using them as a recipient and as a small business customer never lost a single item nor has tracking failed me So much better than my experience with PostNZ and Spring both of whom have lost high value packages

Had a terrible experience going back

Had a terrible experience going back and forth with customer service It was terrible - unresolved international parcel long story Anyways today spoke with Natasha from customer service Fantastic representative of a large scale company Not only did she compose herself professionally over the phone but she went above and beyond to rectify my issue She was a pleasure to deal with and has overall made a huge impact on why I will continue to do business with Canada Post Thank you Natasha and I hope your employer sees this review

Outstanding

Outstanding I just received a package that ics delivery apparently could not Not only on time but earlyCANADA POST SAVED MY DAY I have been trying to get my order for 16 days YES SIXTEEN DAYS We are fortunate to have Canada Post watching over usBTW I m in M4B2G7 and would like to thank the delivery agent for such great service

Lives saved

We had live caterpillars shipped and unidentified as such by shipper Friday we had a notice saying that they would be available for pickup Monday We called customer service they contacted the depot and we were able to pick up our package Friday and our caterpillars will soon become beautiful butterflies Thank you To the agent supervisor and workers at the depot for getting us our package