Candycrave Reviews

The company never replies to emails

I placed an order with this company for a selection of sweets They arrived quickly but two bags of a certain type of sweet had been replaced with another type that I don t like There was no contact of any type to say they were out of stock or to ask if I d accept a change to the order The only contact details on the website is an email address Their Facebook page doesn t allow for contact other than Messenger which gives the wrong contact email address that bounces back as the address doesn t exist No reply to Messenger messages despite being seen I have emailed their website email address multiple times and months later still have not received a reply So I have sweets I dislike and didn t order and no way to remedy it I will not order from them again They haven t even owned this profile so they have no interest in their public image

I paid twice the price of good

I paid twice the price of good supermarket brand of buttermints as I cant get to the store but Candycrave sent me glassy looking cheap butter mints with little taste of butter or mint Very poor confectionery IMO and wasting money is not funny on a pension

Ordered 2 1kg pick and mix bag and I

Ordered 2 1kg pick and mix bag and I understand it s not going to look exactly like the picture but it was literally just 2kg of jelly beans small red gummies and black liquorice Nothing in the picture came in the bag bit deceiving really wouldn t order from here again

DO NOT USE CANDY CRAVE If I could give zero stars I would

I ordered two tubs of sweets for work to decorate items When they arrived one of the tubs was open with the seal still intact and the sweets were loose in the box I emailed the company expecting them to want to try and rectify THEIR mistake I was wrong The customer service rep Ellie proceeded to tell me that they needed to be returned no problem I can t use them now due to cross contamination anyway then that I d have to reorder the sweets if I still wanted them If I wanted them by the date I needed them by I d have to pay extra for express delivery despite having ordered the sweets in plenty of time originally I was left with no choice but to order elsewhere where they could guarantee delivery in time Candy Crave and Ellie had absolutely no interest in rectifying their mistake I had no response to my questions about how the seal was intact but the lid was off the box Serious food hygiene concerns from this cowboy outfit Do not use Not worth the risk imo

10 Mystery Box Cheap n nasty

10 Mystery Box YUK YUK YUK SERIOUSLY YUK I so wanted and was looking forward to liking these BUT THE NASTIEST CHEAPEST CANDY IVE HAD THE MISFORTUNE OF EATING DONT BE LIKE ME -YOU GET WHAT YOU PAY FOR -BUY FROM REPUTABLE COMPANY

Ordered 3 tubs of sweets

Ordered 3 tubs of sweets only received 2 of them and no replies to emails Very disappointed as used company before and never had an issue

Order not fulfilled

Order not fulfilled Order two lots of one item only one delivered emailed them various ways and still no response

Great

Great Ordered and dispatched same day Great value and great sweets Will be ordering again Thankyou

Great sweets very quick delivery

Great sweets very quick delivery everything I ordered was present Will be ordering again