Car-mart Reviews

can t choose zero stars or that would

can t choose zero stars or that would have been my choice I got a little behind not much considering I paid them 400 dollars one week ago and the repoed my car today 7 days after I paid them said their was no communication but their aware I work night shift and sleep days now if I can even manage to come up with the money in order to get my car back I have to pay a 350 dollar repo fee on top of the 175 a week that is insane and again I paid the 7 days ago the manager is a coward and I was not speaking rude or denying I was late but refused to get on the phone with me how are you gonna be a manager and not even be able to take a phone call she said it had been 9 days since communication and 7 days since a payment 7 freaking days and they took the car this is not how you do business with people that go to work for their money was my 400 dollar payment not enough communication their money hungry thief s that just take and take from the working class have never in my life came done business with such a shady company that was hell bent and set on ripping off the very people that pay their salary I advise everyone to go anywhere but americas car mart they will take you for all they can then a little more

These people are total hell

These people are total hell They re bullies jerks and think they make the rules DO NOT DO BUSINESS They think they can just rewrite the law and pull people over and affect their travel All should be prosecuted

Poor customer service

I would give them a zero star if I could I brought my car from Decatur AL They came to my house and gave me a note to pay them 200 on Friday by 6 00 and come in the office to make arrangement on payments I made the payments at 5 50 on line But didn t go into the office About 3 months ago I did go into the office to work out a payment plan They refused to do so because I want to pay monthly instead of biweekly They made an excuse and told me they couldn t do it that way Well today I got woke up by them towing my car After I pay them 200 Friday Tried to call the corporate office but it said they are having difficulties Did this twice already No luck the 2nd time When I called them about my car then they hung up on me Poor customer service Never will buy a car from American Car Mart again If you want to buy a car then go and buying it somewhere else

This company threatened to call the

This company threatened to call the police on me if I ever went into their offices because I questioned where my keys were Accusations were made instead of proactive positive responses

My car has been paid off for 3 years

My car has been paid off for 3 years and they still have my title I ve been by the dealership on numerus occasions and there s been a different excuse every time I ve asked them to mail it I ve spoken to the corporate office 3 times and have yet to get an update I am dating this as of today because I ve been in several times and I ve called several times

When you go to a car lot to do business

When you go to a car lot to do business as a couple and a female by the name of Charity Hope is coming onto your husband and also makes friendly phone calls and finds him on face book it is not OK This induvial works at the Columbus MS location

do not buy here over priced cars looked

do not buy here over priced cars looked at car here they want over 18k with almost 100k miles found same car same model 40k lower miles 3k cheaper dont recommend

Kandice Garrison went above and beyond

Kandice Garrison went above and beyond and set the bar for customer service she was compassionate she listened and helped step by step until she knew an insured everything was going to be okay with us in most cases you don t come out with the result like this my friend jaylee was truly blessed to have received the help from her and karma when purchasing vehicle very helpful location

Affordable Friendly place to buy a Car

I have bought two vehicles from car-mart and I am very happy with both The ladies in the office are great Jen is extremely helpful and very easy going love her weekly little reminder chats fact is I like all the employees at the east 7th car-Mart in Joplin Jessica who sold me both vehicles all the ladies in the office all have friendly smiles John the head mechanic very smart Very experienced can t forget Keith who is down to earth and keeps the cars up nice Thanks everyone