Carandgo Reviews

SCAMMERS

To the reviewer below this same day and exactly same experience I left after those men bayed like wolves around me and my frightened daughter They have taken money without authorisation at midnight before I returned car They blatantly smirked and laughed and called my tears of fear drama The car was an old wreck didn t lock the boot was broken they tried to claim I damaged the underneath of car and the bird that left his mark was something I should ve cleaned unreasonable claims made They then said it would cost 450 to cover damage or they could do me a favour and take 220 cash They are scammers DO NOT RENT FROM THEM Happy to support with evidence to police

The worst car rental ever

basically we had to pay them EUR 19 5 for the car and when I went to pay they said they charged a credit card fee of EUR 20 I didn t want to pay that fee as it was as much as the rental so I offered to pay cash The guy there said they didn t accept cash so basically they give you no option but to pay 100 more than the agreed priceAdditionally the person there was extremely rude he refused to discuss the unfair request and left to serve other customers leaving us there waiting for over 1 hour while he completely ignored us I checked on the voucher and there is no mention of such fees actually it says very clearly no additional fees or hidden costs

Never use this company

Never use this company The car was full off damage the write everything down but when you return you notice they actually did not do it correct On the copy and the original they just put a dot where the damage is but it s not visable We had to pay 40 late fee because we arrived late We were in time but had to wait 30 min for them helping others and then we had to pay because we were late

We went to the police

To all the people here on Truspilot with bad experience Carandgo Heraklion We stayed on Crete and notified the police about this company They are doing bad things to toerist for many many years We hope they will start a investigastion They are a shame for Greece And Autocar rentals try here to give 5 stars is the same company

Can t I give zero

Can t I give zero AtrociousI would not recommend CarandGo to anybody No pick up Difficult to find Surly staff The car was old and covered in dents and scratches Tyre pressure indicator on permanently Central locking didn t work High beam didn t work Sidelight out Passenger electric window didn t work When I got there there was a man having a row with them When I returned the car after two weeks they said it wasn t clean despite having put it through a car wash before we drove there I was told they would charge me 150 After some argument given the condition of the car I was sent to a local garage and charged 40 for yhe car to be cleaned again This is clearly a regular scam When I got back another man was arguing with them as the car was not as big as he had ordered The car would not pass an MOT in the UK ie not roadworthy

Unfortunately it was a very bad idea to

Unfortunately it was a very bad idea to book a car from Vipcars site and from Car and Go company My new valid credit card has not been accepted due to the lack of empossed characters I know it s my fault that I didn t notice that but it s unacceptable for such companies to fall behind with modern technology It is not matter of money it is matter of professionalism

Does not apply it s own rules

car and go Does not apply it s own rules In the general conditions on the website there is a supplement of 60 euros for drivers older then 65 This supplement is for each rental I e rentalperiod In fact they tried to make me pay 8 times 60 euros When I refused and said it was maximum 60 euros per rental they gave a discount of 100 euro on the extra amount of 520 on condition I would pay cash I left the car and paid the rental total of the reservation Such a bad experience never again Scandalous Fraude I signalled the event to the rental agency of carjet but got no immediate reaction Could not cancel the rental because I was 5 minutes later than the initial rental time at reservation So conclusion is go somewhere else for a normal rental Car and go no better go elsewhere for a car

I hate the fact that I had to even give

I hate the fact that I had to even give 1 star in this rating This company harasses couple after couple with their completely crooked rules that so clearly take advantage of tourists They wasted 4 hours of our time slapping on inexplainable fees last minute requesting more money cash of course so they could pocket it I watched frustrated customer after customer haggle and plead with each worker for hours while we waited some getting taken advantage of for invisible scratches on the car some for not having embossed numbers on their credit card- the list is endless Absolutely do not give these terrible people a second of your time or a dime of your money