


Autoradios, Lautsprecher, Subwoofer - Online-Shop - caraudio24.de
Based on authentic user experiences
Johnny Rasmussen
6727 reviews
N/A
7 months ago
Worst support I have experienced in my 12 years of online shopping
I ordered a HTC Desire dock with a cigarette plug charger for my new car 3 months ago When I received it there was a problem with the mini USB charger plug it was inverted as if it was meant to fit a HTC legend After contacting caraudio24 de about my problem and shipping the defect charger back to them all my mails have been ignored and I have not heard from them in 2 months I don t expect to hear from them again and all I can say is that I will never shop at caraudio24 de in the future Conclusion caraudio24 de is a very cheap place to shop but if they send you the wrong item I recommend that you throw it out instead of returning it to them It will save you postal expenses and frustration in the long run
Michael W
6727 reviews
N/A
7 months ago
No package no reply
Placed an order and paid up front via Paypal Money was drawn however 3 weeks later I still haven t received the ordered items I have written several times to the company however received no reply Conclusion The prices on the website are cheap but the costumer service is miserable Won t use them ever again
Waldemar Kucharski
6727 reviews
N/A
7 months ago
This is ridiculous Worst ever
The company considers itself to be Grand Zero distrubutor None of the loudspeakers marked as in stock were available After month of not responding for e-mails not answering the phones finally answered call from another country number they returned the money without proposing any other solution That sucks
Claus Rode
6727 reviews
N/A
7 months ago
Dont shop here
Dont shop here They have good prices but extreemely poor service I ordered parts here by March 17 and got delivered April 27 I asked for a delivery date 5-6 times At first I got no reply but the last two times I got a false date Finally I got an automated email that they shipped the items They do not care about their customers I live in Denmark and have not experienced this bad service at any online shop since 1999 when I started buying items online Now you expect immidiate shipping and fast replyes to your questions I guess Caraudio24 is still living in the 90 s service wise
Carlindo Amaral
6727 reviews
N/A
7 months ago
I ordered a car radio kit for a Ford KA
I ordered a car radio kit for a Ford KA and on the actual listing on eBay there was no mention about any further adapters as everything was included for the functionality of the radio in the car After fitting the radio with the included adapters it was not working Contacted the seller and told him that it wasn t working He sent me a message saying that I needed to pay another 70EUR for another adapter I decided to send the radio back to them and gave them a negative review on eBay Immediately the seller contacted me offering me 10EUR to change the negative review I didn t accept the 10EUR and told him that I wanted a working radio and that he should give me a price At the end I payed 130EUR for a working radio but the aerial adapter that he sent doesn t fit the one in the car Well seller doesn t reply to my messages
Nikola D Veizaj
6727 reviews
N/A
7 months ago
Worst ever
I ordered a car radio They sent me the wrong adapters as it wasn t working I sent it back just as it arrived and they kept 22 euros from my money for reasons that I don t know because nowhere said something about penalties or fees in case of return Untrustworthy Never again
Karl Read
6727 reviews
N/A
7 months ago
Very poor service
Very poor service item supplied and no indication that another key part was required as well When an enquiry was made they said that they do not ship to the uk because of Brexit Yet they sell items on eBay Uk What is the difference then
Victor Koops
6727 reviews
N/A
7 months ago
Doubtful recensions but order was sent correctly in the end
For international customers I made this comment in English I live in the Netherlands After looking a while on the Internet I found a specific part for my radio on caraudio24 de I found out that the recensions about this webshop were pretty doubtful Despite this I decided to make an order and pay by PayPal After the payment was made my webbrowser came up with a fatal error and I didn t receive a confirmation of order I instantly believed I got myself into trouble by ordering here The next day I sent caraudio an email which was not very kind and asked them to return my money or send my product instantly I mentioned the bad recensions in my email what actually seemed to help The next Monday I received an email from caraudio24 They said my part was sent and after two days it was delivered by DHL Not bad after all I hope this company will continue improving their customer service and keep their vision straight
Jouko Kaartinen
6727 reviews
N/A
7 months ago
I ordered a kit for Honda Civic to
When ordering from another country you have to trust the sender Ordering was fine Delivery was fine Product was wrapped and sealed - no visible scratches or signs of use Good Only small thing is that DHL Express would have been preferred over DHL Europaket But of cause that must be of the customers cost
Rory
6727 reviews
N/A
7 months ago
Alot of bad reviews but works great
I ordered a kit for Honda Civic to install a 2 Din device Sony 2din player It didn t mention an antenna adapter would be included some radios include the small plug adapter but Sony doesn t but they had it included in the package And delivery was super fast 4 working days from Germany to Finland That s faster than some Finnish webshops D