Card-saver Reviews

Excellent customer friendly and efficient service

The initial call came at an opportune time when we were in the need of some financial support The whole process was friendly and efficient and knowledgeable The application was submitted promptly and we were offered more than we applied for at a favourable rate I would definitely recommend this to others

Oliver F Virtual Chat Assistance

Oliver via the virtual chat was excellent Diagnosed my issue quickly and resolved immediately Even when I was still having issues he stayed on the chat with me to ensure I was all up and running and able to use the service instantly

Great service from Paul

We needed a new card machine as one failed - it was getting a bit old Paul was really helpful in liaising between us and Trust Payments and followed up to make sure that we had received the new machine It all took a while but everyone that we dealt with at Trust - and Paul - were great

Excellent service from Jamie can t

Excellent service from Jamie can t fault the efficiency at which my card machine was sorted out Jamie was very friendly and chatty so nice to have some one make a process easy abs non stressful

live chat

I only required card machine rolls Ordered via live chat and was sorted within minutes Saves so much time of waiting on hold and going through multiple options via the automated phone service

I had a problem with our card machine

I had a problem with our card machine and Oliver at technical services was able to help to fix the problemHe was very courteous and patient with me not the most technical knowledgeable He was able yo carry the work out in good time and at my convenience

I have been with cardsaver for a number

I have been with cardsaver for a number of years and had a good relationship with them very good customer service every time I have had a query Today I terminated my contract with them due to my retirement The young man who I spoke to was extremely helpful and guided me through the process easily I would highly recommend card save Thank you

The person we spoke to was called Paul

The person we spoke to was called Paul we had an issue with the terminal which he rectified very quickly polite courteous and knowledgeableExtremely please with the service we received

great customer service

Great customer service I have been dealing with Paul Morris always solved my queries quickly and help save me money which was a bonus

The online help service was fantastic

The online help service was fantastic asked questions with multiple choice answers Each step linked clearly to the correct troubleshooting guide