Cardonemoney Reviews

Emily - very helpful

Spoke to Emily twice - very helpful answered my questions and concerns with speedy responses

Spoke to nicola and she was extremely

Spoke to nicola and she was extremely helpful I was lost for over 17 hours and didn t know I had to do ine simple thing absolutely amazing customer service Sorted my issue out within minutes 100 recommended

More people need to use Card One Money

Ive written a review before about this company and am writing another one to encourage more people to use them Card One Money is the only banking alternative for me They provide everything that you need but the most outstanding thing is their customer service Every time I have contacted them the agent on the other side has always been super polite understanding and efficient Today that agent was Sally who resolved my query almost immediately

yes Bea she was very nice and patient and helped me in my problems not coping with the application I wish you and all the best in the world for you and your family to have a good day

Custumer support responds very quickly and tries to help you if you have problems with the application or do not understandThe people at the chat who chat with us about the application or when we fail something with the application are very patient and explain and help us and everything is solved I wish you good health and happiness and all the best in the world to you and your family and teammates I wish you all a wonderful day

Liam the agent on live chat was

Liam the agent on live chat was incredibly helpful and very quick at finding the response I needed to hear Only ever had a few minor issues within card one but generally they are great in dealing with problems and fast with responses The lie chat is a great feature to this app Very happy Liam gets 10

Unmatched customer service

Duncan Katie and Megan are simply outstanding We have been a business customer for about two years now and the service just keeps getting better Professional friendly and always willing to go the extra mile for their customer

Efficient and friendly service

I used the online chat this morning and my enquiry was dealt with straightaway - no annoying wait for someone to become available Olivia was very helpful and resolved me query quickly

Liam was extremely helpful today

Liam was extremely helpful today as ever Professional efficient friendly a real pleasure to work with Thank you

Great support

Spoke with Liam about a few things regarding the account that I ve just opened up with them Very helpful just waiting to receive the necessary information via post Hopefully will be with them for a while

Great service from Emily online today

Great service from Emily online today She promptly and clearly answered my queries about reward points