Carecheck Reviews

Big thank you to all the colleagues

Big thank you to all the colleagues at Care check particularly Lily today Like her colleagues she was speedy helpful friendly and professional Thank you to Lily and all her colleagues

Brilliant Customer Service

Emily Cafearo was so patient talking me through the process to get an enhanced DBS check done Her instructions were clear concise and very professional - she is a real credit to the Care Check customer service team

Excellent CUstomer Service

Easy experience and Rebecca even emailed me to tell me I didn t need a certain DBS and refunded me the difference within an hour Thank you so much Rebecca

Super responsive and helpful advice from Emma

I ve received exemplary support from Emma who responded to my urgent enquiry super fast and was helpful and patient even when faced with very basic questions

Amy Hall-Cook

I was assisted by Amy Hall-Cook and couldn t have asked for a better service Talked me through my application and happily corrected any mistakes as it was my first application on Care Check Thank you so much Amy - great service

Request for DBS certificate reprint

I requested for a DBS check and it took 4 weeks and yet still I didn t receive the certificate and when I emailed them Amy Hall-Cook responded to my emails and also sent me a link to request for a reprint due to my situation That was lovely

Jess New was incredibly professional

I recently had the pleasure of interacting with Jess New from CareCheck regarding my DBS check and I couldn t be happier with the service I received Jess was incredibly professional patient and thorough making the entire process smooth and stress-free From answering my questions to providing timely updates Jess consistently went above and beyond to ensure I felt informed and supported I highly recommend CareCheck and especially Jess for anyone in need of reliable and efficient service

Always so efficient and easy to use

Always so efficient and easy to use system Staff are always on hand to help and answer queries or questions