Homecare Management Software | Care Management System UK
Based on authentic user experiences
Charlene Taylor
6730 reviews
N/A
8 months ago
Always very fast to respond and very
I have only been using the system for a week as only just joined the company and had a query with Reconcilliations Coleen was super helpful and came back with a resolution in very little time which works perfectly and I can feed back to my team members Thank you so much for the fast response
Peter Whiteley
6730 reviews
N/A
8 months ago
Recently moved systems
Always very fast to respond and very friendly team
Karen Bardoe
6730 reviews
N/A
8 months ago
I ve had great support from the online chat and on-boarding team
Recently moved systems over to CLL and couldn t be more helpful with any queries or issues we re having
Ruvimbo Chiunya
6730 reviews
N/A
8 months ago
Very fast responses to any queries
I ve had great support from the CareLine team We are coming away from another software provider and we find CareLine is much better and easier software to use with far more functionality Happy to recommend to anyone looking for a system to help with their home-care business
Nadia
6730 reviews
N/A
8 months ago
Online Help chat
Very fast responses to any queries raised Each step has been carefully explained and follow up checks from the operators welcomed
Nasuru Waira
6730 reviews
N/A
8 months ago
Amazing Customer Support
Online Help chatQuick to respond and quick to help Also include help guides for future use and can email copy of the chat with the instructions in Great team
Bernard maneswa
6730 reviews
N/A
8 months ago
Excellent custemr service
A great experience with customer support after a painful exit from a previous provider it is refreshing to deal with people face to face and not be charged the earth for it Would definately recommend this provider they really do care that you are happy with their product and service
Mrs Daly
6730 reviews
N/A
8 months ago
CLL staff is very responsive
I spoke with Collen this morning trying to change the rates on a contract that was changed on our system incorrectly Collen helped me through the process and spent time explaining until the issue was resolved successfully Excellent customer service Thank you Colleen for your help this morning Karen Bardoe Caringlinks Ltd Derby
Susan Waterfield
6730 reviews
N/A
8 months ago
I moved from a different system to
CLL staff is very responsive Happy with their service
Helen Reid
6730 reviews
N/A
8 months ago
Great customer service from the support
I moved from a different system to Careline Live and it was one of the best things I did for my business The system is easy to use and navigate around and is full of features I didn t think I would need but have saved me a lot of time The support team is very responsive and absolutely brilliant nothing is too much trouble for them and they always have the answers All I have to do is pick up the phone and I can get my problem solved straight away I can not praise the support team enough especially Colleen and Dawn you are an absolute asset to Care Line Live with all your knowledge and information on the system