Caremark Reviews

Horrible Customer Service

Horrible I called twice to verify that they could fill my prescription Once they received my prescription they canceled it without notifying me because they do not carry this drug for mail order delivery Now they cannot transfer it to a local CVS to fill and I have to go back to the doctor for a new prescription COMPLETE INCOMPETENCE

Forced to use worst service

Forced to use worst service I can t even refill a normal script with a normal rx number on their out-of-date terrible prescription service I NEVER WANTED TO BE A CUSTOMER BUT IM FORCED TO BY CVS PBM

Caremark is the most ironic name ever

CVS Specialty in particular is atrocious Every month EVERY month there is another billing issue and they do not send the Enbrel injections I am at max out of pocket for the year have paid all the bills over 2 200 month co-pay and they ALWAYS ALWAYS ALWAYS have an issue I spend 2 to 3 hours a month at least on the phone with them I will get my weekly injections for 4 weeks then miss 1 or 2 because of their incompetence It has been this way for at least the 3 years I ve been forced to use them The reps on the phone are usually pleasant but they never are able to directly handle the issue Their entire fulfillment process is a joke

The absolute worst place

The absolute worst place Denies all coverage even if pre authorization Horrible customer service It s awful Sadly won t help the health of others yet takes companies and peoples money Complete scam

CVS Caremark is a fraud in a broad

CVS Caremark is a fraud in a broad daylight Recently my wife got an ear drops prescription for 5 days She has BCBS MedicareRX of MA insurance It was called by Dr into CVS CVS said that it would cost after insurance 128 When I refused to pay this much they told me that with Goodrx they can give me a better deal for 48 cash Then i looked up other pharmacies and found that at local supermkt pharmacy it is 12 with GoodRx This is totally outrageous I wrote a complaint to BCBSRX Then i discovered that CVS Caremark actually administers BCBS RX of MA Can you freaking beleive it What a conflict of interest

The 1 8 out of 5 score is better than they deserve

The reason the reviews for Caremark are so low is because they earned them there is NO attention to detail there is no accountability there is no sense of urgency There is also no way on their website to send an email to complain Go figure The phone system is clumsy and tedious Expect to be routed to numerous people each one less helpful than the one prior Use little words and short sentences and have extremely low expectations

Worst mail order pharmacy ever

Ongoing issues for last two weeks Given different prices for my meds every time I called Website is slow and cumbersome Once I finally got my prescriptions the website would not let me put my credit card number in I called got transferred from one incompetent person to the next and spent over a half hour on the phone their system wouldn t accept my payment either I will likely switch back to my local pharmacy and use GoodRx and break even

Profits over patients

Profits over patients Worst insurance company I ever had for medications Doctor puts in PA appeals etc they still deny the medication If you were dying and had no alternative they would let you die rather than fill medications I can only pray somehow they go out of business and my company is forced to use another company They are the worst they don t give a crap about you This company worships the almighty dollar I am reporting them to my state s department of insurance the NAIC

Can you give less than 1 star

Can you give less than 1 star Makes sense why Verizon would switch from express scripts to Caremark to save a buck Caremark so far has been the worst and express scripts was easy You get what you pay for and Caremark suck