Carhireexcess Reviews

Policy Change

Having previously purchased a Single policy and arranging another trip I realised that it made more sense to have bought an annual policy I contacted Eversure and they arranged a refund of the Single policy after I repurchased an annual policy Charli arranged this without any fuss

Good products at a good price

Good products at a good price I made an error with the email address for my cover expected issues sorting it out but Charli sorted it efficiently the first time and at no cost to me Would definitely use again snd recommend

Swift payout and good communication

Swift payout and good communication once paperwork submitted Make sure you have an invoice from hire car company not the repairer or a covering email only Will use again

Great Customer service

Great Customer service put customer first prompt response time I had to cancel renewal as I was not planning to travel soon but will happily re-use when needed Thanks Nadine for your excellent customer service

Speedy support

I made an error on my original policy order and when I spotted it I dropped an email through asking for help amending the policy Nadine from the customer service team responded very quickly resolving my issue immediately

We have used a few times and fab

We have used a few times and really great service I made a mistake with my dates when booking and contacted the customer service team who responded really quickly and updated for me with no additional charge Thanks you eversure

I needed a copy of my existing car hire

I needed a copy of my existing car hire excees insurance policy as i had misplaced the original So i emailed Eversure and as usual Sarah responded the next day with coipies of all of my documents Excellant service As usual

Great Value Insurance Super Quick Claim

I took out excess insurance for a week on car hire The car hire company charged me for a scratched alloy wheel without sending me an email or letter I made a claim through Eversure on the Friday and they paid out my claim on the Tuesday and Monday was a bank holiday Amazing

Took out an excess policy for Car Hire

Took out an excess policy for Car Hire abroad - this was the best value without an excess ironic but I had to alter the dates of the policy due to travel difficulties I emailed Eversure and Charli in Customer Service adjusted the policy the same day and without charge- I was very impressed with the process overall and the speed of response