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Based on authentic user experiences
Phil Wrigley
6731 reviews
N/A
8 months ago
Had a recent claim for damage to a hire
Had a recent claim for damage to a hire car in Spain I always wonder if the marketing is as good as the actual service but I have to say it was If you have the right information and invoices then it was an easy no quibble approach and paid in a short time Excellent service
Meyer
6731 reviews
N/A
8 months ago
Policy Change
Having previously purchased a Single policy and arranging another trip I realised that it made more sense to have bought an annual policy I contacted Eversure and they arranged a refund of the Single policy after I repurchased an annual policy Charli arranged this without any fuss
Simon
6731 reviews
N/A
8 months ago
Good products at a good price
Good products at a good price I made an error with the email address for my cover expected issues sorting it out but Charli sorted it efficiently the first time and at no cost to me Would definitely use again snd recommend
PD
6731 reviews
N/A
8 months ago
Swift payout and good communication
Swift payout and good communication once paperwork submitted Make sure you have an invoice from hire car company not the repairer or a covering email only Will use again
Loukmane
6731 reviews
N/A
8 months ago
Great Customer service
Great Customer service put customer first prompt response time I had to cancel renewal as I was not planning to travel soon but will happily re-use when needed Thanks Nadine for your excellent customer service
Jo Lundie
6731 reviews
N/A
8 months ago
Speedy support
I made an error on my original policy order and when I spotted it I dropped an email through asking for help amending the policy Nadine from the customer service team responded very quickly resolving my issue immediately
Amy Ha lam
6731 reviews
N/A
8 months ago
We have used a few times and fab
We have used a few times and really great service I made a mistake with my dates when booking and contacted the customer service team who responded really quickly and updated for me with no additional charge Thanks you eversure
David Smith
6731 reviews
N/A
8 months ago
I needed a copy of my existing car hire
I needed a copy of my existing car hire excees insurance policy as i had misplaced the original So i emailed Eversure and as usual Sarah responded the next day with coipies of all of my documents Excellant service As usual
Matthew Hunter
6731 reviews
N/A
8 months ago
Great Value Insurance Super Quick Claim
I took out excess insurance for a week on car hire The car hire company charged me for a scratched alloy wheel without sending me an email or letter I made a claim through Eversure on the Friday and they paid out my claim on the Tuesday and Monday was a bank holiday Amazing
Clive
6731 reviews
N/A
8 months ago
Took out an excess policy for Car Hire
Took out an excess policy for Car Hire abroad - this was the best value without an excess ironic but I had to alter the dates of the policy due to travel difficulties I emailed Eversure and Charli in Customer Service adjusted the policy the same day and without charge- I was very impressed with the process overall and the speed of response