


Based on authentic user experiences
Adrian Connolly
6730 reviews
N/A
8 months ago
Painful experience and suggest don t use
Well we live and learn This was a painful extended and disasterious experience Ordered a gearbox control module and firstly it took 4 weeks to arrive after a number of emails back and forth They advised if would need programming and as we have a genuine approved Mercedes diagnostic kit and had done many before we fitted the unit No it would not program After another 2 weeks of emails they advised that we didn t know what we were doing and would access our diagnostic equipment and show us how it is done Mind you the support is based in Hong Kong To cut a long story short they couldn t do it and eventually offered a 40 discount Thankfully having used PayPal to purchase unit and going through the resolution centre we received all our money back 9 weeks after original order Fitted a Mercedes unit programmed and hey ho the car is back on the road Another example of what you pay is what you get Never again
Kevin Whittall
6730 reviews
N/A
8 months ago
No refund
Ordered parts wrong part arrived butto be honest I my have ordered wrong part so got in touch to get return address thay don t except returns only say keep part we will refund 15 so advise NOT to order of this company unless you don t mind loosing your money
matthew simpson
6730 reviews
N/A
8 months ago
Bought a new egr valve from this
Bought a new egr valve from this company arrived and fitted but unit didn t work putting more faults on the car Trying to get a refund and send the item back is like pulling teeth Want to do everything other than what I ve asked Wouldn t use them again and would advise others to avoid
William Smith
6730 reviews
N/A
8 months ago
FAULTY EGR VALVE
Bought EGR valve with in an hour of getting it fitted more problems with it faulty Contact the company for a refund after five emails they told me they would give me 20 refund and I could keep the EGR valve and sell it to someone else what an absolute scam very dodgy Cowboys I want a full refund to offer 20 refund and tell me to sell it and give my problem to someone else It s absolutely disgusting They have no right to be in business if I could market no stars I would that s how strong I feel about this company disgusting to ask me to pass on their faulty goods to someone else and ask for money for it would make me as bad as them
Mr sean robinson
6730 reviews
N/A
8 months ago
SCAMMERS AVOID
As you can see from other reviews you need to AVOID this company absolute SCAMMERS They sell faulty items offer 10-30 refund for inconvenience item might get damaged if you return it basically they don t want their faulty rubbish back if you want to return it it s at your cost with a 30 deduction handling fee absolute rubbish So basically you get a useless item and they are quids inNot happening trading standards and credit card company informed I will get my money backI m not the first person having to take this kinda action against this companyI was a silly boy and didn t read reviews lesson learnt
David F
6730 reviews
N/A
8 months ago
Don t do it
Parts ordered with a lengthy delay on arrival to find one lamp not working Emailed with clear pictures they questioned saying the couldn t see anything - emailed the same pictures again to which they accepted and sent out a replacement Replacement arrived and works but is a different colour to the other side that was supplied in the first order Again back with more pictures - again they couldn t see the issue - emailed further pictures and nothing
Glen Thomas
6730 reviews
N/A
8 months ago
Complete scammers
Complete scammers Purchased slide hammer via eBay Item received significantly different from item advertised 23 days after making contact to resolve Still waiting for refund STAY AWAY AT ALL COSTS
J C
6730 reviews
N/A
8 months ago
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANYI bought two headlights from them which came damaged and leaked water when put on the car After weeks of going back and forth they refused to give me a refund so I am stuck with 100 worth of broken car parts Don t waste your time
Mando D
6730 reviews
N/A
8 months ago
Ordered my Mercedes benz front grill
Ordered my Mercedes benz front grill 1 month now and didn t receive it I m trying my tracking number and is not updated since 4th December 2024 still saying in transit But to were or from were God knows I m trying multiple emails called the phone number that is on website but never work s my advice to all you is stay away this guys are scams they cost me 114
brenda mcnulty
6730 reviews
N/A
8 months ago
Sold me a non-working EV portable car
Sold me a non-working EV portable car charger and will not replace or refund despite multiple emails videos photos showing the faulty product Tried to call to bring this to conclusion just one mobile number with nobody picking up Terrible customer service