Carmatkings Reviews

This is not a real company

This is not a real company you won t receive your order and they send a false email to say order processing The email doesn t work for them and the phone just rings out AVOID

AVOID AVOID AVOID

I just got a response from Paul production manager at this scam company claiming he only got 2 email s from me even though I ve sent about 12 to 4 5 different email addresses also says he doesn t know who I am my name is in my email address I ve also given my order details 3 times to different email addresses Paul was quick to give me attitude instead of customer service he also stated you only get writing on one mat at the driver s heel pad after I told him that s what I got on my order so I told him that his advert stated writing on the edge of 2 front mats only I also attached a screenshot of his advert to my email He was also quick enough to tell me this order can t be changed no offer of a refund either even though I paid 4 99 extra for the writing stating that I wanted it on the edge facing the door on both of my mats and they accepted my order and took 39 98 2 99 for delivery 42 97 in total from me a waste of money Now after numerous emails Paul is not talking to me by the way the advert still stated 2 front mats only on the 11th of June 2024 a week after I ordered my mats The mats are also thin and they slide about the footwell unlike what they claim on their advert This company should be called scam-mat-kings Seriously people AVOID this company they only want your cash they have no idea what customer service is AVOID by the way you can get better thicker mats with your car model stamped on the edge in rubber facing the doors for 17 from a different company I should have got them instead but I thought I was getting quality mats going by this advert so please take my warning and AVOID these scammers

Avoid avoid avoid

Same as above scam company one confirmation email emails bounce back phone just rings scammmers Avoid

Do not use this company at all cost you will get rubbish service and product

Do not use this company it does not respond to emails or telephoneMats I bought for my citreon c 1 are useless just do not fitBeing trying to contact them for a week giving up nowI just hate rubbish company s who have a great Webb site but just do not live up to there banterCrap crap crap

Still not delivered my product

Still not delivered my product treid multiple times to contact with no answer it s now been 8 weeks so basically robbed me DO NOT USE

Car Mat Kings can t be Trusted

I can t use the car mats this outfit sent me as they don t fit my car The mats are not the same as the picture of the mats on the website They are very difficult to contact and don t respond to their website form or to emails When I have managed to contact them they say anything to fob me off but never do what they say they will They are untrustworthy and I would strongly advise that you don t buy anything from Car Mat Kings Luckily I paid by credit card so hopefully I will get my money back

no replies to any thing i send them emails contact forms

ordered the best carpets in beige for my insignia and they came with black fittings in the picture it shows beige fixings the pile in the pic shows the fitting being covered by the pile of the carpet mine came flat no pile i have filled in the contact us form twice online on there site i have written 4 emails to them but they wont reply i phones once but got no answer i will never be fooled again by these people claiming to offer superior carpets i could have got better ones from the 1 shop this review is about the company carmatkings co uk

Horrible customer service

Was given the wrong order and didn t match the specifications we asked for When contacting them about an exchange for the correct item no response from them was given Horrible customer service