Carnabylaserclinic Reviews

Laser burns

Laser burns I had spent so long trying to find on a clinic that worked with different skin types being that I am mixed race I found Carnaby Laser Clinic via social media which boasted use for all skin types I booked the year long full body laser removal package with them and spent the first 10 months getting laser at their Cavendish branch square All had gone well the results were really good in terms of hair removal and I have been diligent in pre post care for my skin After firing one of their employees - I had a session with a new therapist who had none of my records of what had been done to date Due to this a best guess approach was used which has now left me with severe laser burns on my arms and legs I contacted the store and sent photos of the burns The manager was more interested in making the whole process being my fault and refusing any liability as I looked tanned in the photos despite having never seen me pictures of me to compare or having met me in person not to mention the fact I am mixed race There was no concern expressed for the fact that I now need to keep my whole body covered for months in order to try and avoid pigmentation issues or that I am having to apply burn gel in order to make it through the day at my desk The only offer of help was more treatments i e chemical peels to try and get rid of the damage that has been caused in months time when it is hopefully healed I cannot complete the course of treatments available and any refund was point blankly refused Save yourself the pain and don t go here

Don t get scammed

I booked a laser teeth whitening treatment and was asked to make a 25 refundable deposit to ensure I attended I did attend and had the treatment which made a synod difference to my teeth and then they tried to talk me into paying out more money to buy home teeth whitening kits The manager wasn t in when I arrived for the appointment and was told she d be in by the time I left to make the deposit refund She didn t turn up and they got her on the phone and she said she would call me back in an hour to take my bank details and transfer my deposit back I didn t receive a call back at all so I emailed and gave my bank details for the deposit That was over a week ago and still no response If you value your hard earned cash I would recommend you try another clinic as the results of the teeth whitening were no different to when I went in and they have kept my deposit despite my efforts to contact them

Terrible treatment

So When you are in there it s clean tidy and the staff seem nice but what I have been finding is that trying to get them to answer an email or return a phone call is like trying to wake the dead I am so incredibly frustrated and now very angry There are real implications like the fact I am going away and really needed to hear back from them regarding a follow on treatment before going Now the money I spent on my initial treatment feels like a total waste It s a really poor experience It s actually really rude of them and has disrupted my plans and left me totally baffled by how they think it s okay to just ignore customers who have already spent money with them

All the ladies who work at the clinic

All the ladies who work at the clinic are so nice and attentive Would recommend this clinic to anyone Also had the best results with laser hair removal and hydrafacial

uzma was really good with the harley

uzma was really good with the harley laser specialists chemical training i learnt alot really happy

Amazing services and caring staff

I can t express enough how The Carnaby Laser Clinic has transformed my skin I no longer feel self conscious about my skin concerns Thank you for taking such great care of my skin making me feel at ease and guiding me through every step of the treatment process It wasn t easy for me to trust another clinic after a bad experience elsewhere but you ve truly restored my confidence

Had the most amazing hydrafacial and

Had the most amazing hydrafacial and laser treatments so happy with my results

THE BEST AESTHETIC CLINIC

I ve been coming to carnaby laser clinic ever since it opened and have had an amazing experience Prior to coming here I went to a chain laser clinic and the results weren t great but after one session here I saw great results The staff here are so friendly and nice too Makes the experience 10x better They also do a lot of other great treatments which I ve also had done