Carpenter-surveyors Reviews

Pretty Awful Experience and a Waste of Money

We had an absolutely terrible experience with this surveyor we are first time buyers so we went for their top package to get a detailed survey for peach of mind What we actually received was a template report I bet they use the same template for all their surveys Its 100 pages or so with padded out basic information such as Electrics - These are used to power your house and Wikipedia definitions of gas windows etc We know what they bloody are lol Next to safeguard themselves absolutely everything has the caveat of we recommend an electrician review the electrics this is the same for the gas windows water plaster etc I m not even sure what we have paid for but this is definitely not a survey report in any way for the house we are considering a complete waste of time If you want a 100 page template report which recommends you get a specialist to look at everything then go with these guys

Outstanding team Outstanding Service

Ian Emma and Susan went above and beyond for us and we couldn t be happier that we chose them for our survey We booked a full structural building survey for one house and then had the vendors from hell we lost that house in the end and the team felt our pain and kept a slot for us every week until we found a new house which is just ultimate customer service The survey was so detailed and the aerial photos were absolutely fantastic to be able to see the roofing and guttering and therefore knowing exactly where to focus our attention is priceless as that is what will protect our house ultimately We had some concerns of potential subsidence but Ian put us at ease with his detailed report The building survey is absolutely worth it as you get a more detailed list of items and recommendations along with reasons to maintain or fix something and how often to do it Ian got into every nook and cranny of the house to check for all types of issues and put our minds at rest We could not have asked for a friendlier and more professional team and I recommend without any hesitance For the biggest purchase of your life - this is the team you want at your side

Re house survey

A thorough and comprehensive report that has saved me a lot of money would recommend

Very detailed survey and good customer

Very detailed survey and good customer service - I would recommend

Nervous buyer

Being a nervous buyer we were so pleased that carpenter surveyors provided a good quality service in the timescale that they said they would They even identified issues that we didn t notice during our viewing which meant that we were able to negotiate a little with the vendor Many thanks for your help Craig Redmond Sarah Riesner

Wonderful experience from Carpenter Surveyors

They were recommended to me via a friend and proved to be exactly what we were expecting Prompt high quality and a friendly bunch Ian and the team went above and beyond when we had any technical questions and our report was very thorough which gave me and my partner peace of mind with our purchase We ll definitely be recommending them to our friends and family in the future

We used Carpenters for a Level 3 survey

We used Carpenters for a Level 3 survey on our forever home in March this year The process was smooth straightforward and the staff explained our options from the start The cost was reasonable considering the depth of reporting and the excellent detail it went into including photos Special thanks to Tracy Emma and Anthony for their efforts We would definitely recommend

House Survey

Carpenters gave us a detailed house survey on our recent purchase The report was easy to follow and within the budget we had Our follow up conversations with the surveyor was a bonus and gave us piece of mind Thanks to Tracy Craig and Emma

Good report

We had a level 2 survey from Carpenters Really pleased with the service and the attention the staff gave us after the report was excellent The report was very easy to understand and at a reasonable price We d definitely recommend Thanks for your help