Carrefouruae Reviews

We order HEXAR HEAVY DUTY TROLLY

We order HEXAR HEAVY DUTY TROLLY FOLDING MULTI FUNCTION very very bad they give us NOT same what we order this is SCAM this is the service you give to us you contact to return the ITEMS until now no reply or update VERY BAD to order here and even NOT GOOD to RECOMMEND to FRIENDS and FAMILY to order here Very bad experience

Very poor customer service

Very poor customer service I bought a TCL TV there seems to be a software problem where it restarts contiuously Carrefour is supposed to send the job to the dealer Eros but no ticket was logged and no response from Carrefour even after 3 days

Worst Customer service and delivery

Worst Customer service and delivery guys are so reluctant delivered rotten fruits before and almost refused to take them today they delivered broken eggs asked them to return the driver promised to bring them back since he also witnessed it but he never came back contacted customer care told me they can t do anything without proof and they can t contact the delivery person they want to work but it doesn t favor any commercial company please try to Change ur approach to such issues we pay money since we need the items not because we want waste

Bad customer service and bad product

Bad customer service and bad product wasting money and time laptop work for three month after that bye bye

Appalling and unacceptable service

I ordered a gaming monitor for my son as a Christmas present I trusted that the correct item was sent as it was an expensive item and gift wrapped it On Christmas Day when my son opened the gift we realized it was a normal desktop monitor and was not what I paid for I called them and they were quick to come and collect the incorrect item and stated the correct item will be delivered in 48 hours Nearly 6 days down the line nothing I have been calling 2 to 3 times a day and they give me the same story They are following up and they have no response from the seller ect My poor son has not had a gift for Christmas and is very disappointed and sad I feel as if I have been scammed and no one is doing anything about it Absolutely shocking and unacceptable Never expected such poor and appalling service from carrefour

Worst online Service ever

shopping experiebce in my life very bad service received opened item and not working and they are refusing to exchange Very slow response to concerns I bought a laptop from carrefour online Best Buy and initially didnt get the pen with the laptop then I got a pen not working or charging then I got a used pen They took the used pen abd since 2 months I didnt get my pen which I paid for Very unsatisfied and I will make sure everyone else knows about this bad service

Don t buy package items

I bought sukri date from your Carrefour supermarket branch ibn batuta date 30 th Dec 2024 and I really disappoint after coming home because the packaging is nice but after I open the box the dates are broken also and some types of fungas also I can see so be careful don t play with the health of customer s

It s a joke for real

It s a joke for real Even managers and duty manager are worst no help refuse to help this duty Manager Hadjija

POOR COORDINATION WITH THE COURIER

I used this app many times to buy groceries and it s good so far But when I ordered a luggage trolley because I don t have cash to buy and from online shopping I can pay by Tabby When I found out that they are using IMILE for the delivery I was like oh no this will be a mess PLEASE BE AWARE OF THE BAD REVIEWS OF THIS COURIER SERVICE I called your customer service just to checked with them about my order hoping maybe if you call their attention they will prioritise my request Unfortunately your customer service said its out of your jurisdiction Like WOW seems you don t care if your parcels are delivered accordingly on the said date you stated STOP USING IMILE BECAUSE THAT COMPANY NEEDS TO BE SHUT DOWN FOR THEIR NEGLIGENCE AND YOU ARE BEING PULLED DOWN AND YOU DON T SEEM TO CARE