Carsdirect-peterborough Reviews

Bought a car from these people back in

Bought a car from these people back in March via the internet Received the car fine in good working order They didn t tell me the got a parking ticket and adjusted the paperwork to make it look like the car was mine I have tried to fight it but i m left with a parking ticket bill over 100 Cars direct have refused any correspondence I would avoid at all costs

Car not as described

Car not as described Car was allegedly serviced but no documents or proof have been provided Car has several faults and missing items such as Sat Nav Garage has not responded to any communications

DO NOT BUY ANYTHING FROM THESE

DO NOT BUY ANYTHING FROM THESE If I could give a -1 I would have Please people if you want a safe car and not to be aggressively responded to or totally ripped off do NOT buy anything from these The car I purchased was parked on my front for 6 months I took it for a mechanical report and it was too unsafe for me to drive home I had to have some repairs done just to park it up I seriously can not advise strongly enough to keep clear from these people They are aggressive towards you once you have purchased the vehicle say they are going to do this and that and do nothing How they can sleep at night selling the death traps they do I will never know

DO NOT BUY FROM THESE PEOPLE

I m writing this after enduring a full day of abuse and lies from this dealership I bought a car online and when it arrived yesterday it was not as described There was no sat nav or Apple car play The wrong multimedia unit was listed It didn t have the original alloys as listed There wasn t a full service history They didn t complete a full service before they sold it to me The car arrived filthy dirty on the exterior and interior Mould was forming in the boot A panel join was rusting and corroded There were many notable scratches and chips which I was told it didn t have Most significantly there was an outstanding safety recall on the vehicle that I wasn t notified of The V5 was also suspicious They said the vehicle had no previous owners and it wasn t even owned by the dealership I have had to contact the name listed as owner despite it saying there were no owners to see if they had even sold it to the dealership and to ensure that it wasn t a stolen vehicle They agreed to deliver and the driver did not stay when I started to raise concerns He took off without me signing anything I received a poorly written invoice which had grammatical errors and lacked any genuine information of the agreed sale and was frankly worthless The people I have spoken to from this company have been extremely abusive and have called me a stupid woman and told me to get lost when I raised concerns with them I asked for a refund and they have refused They have threatened me repeatedly when I have said that I need to take this further I don t want the vehicle and have told them to collect and give me a full refund based on being mis-led by their false advertising and constant lies and deceit There were even receipts in the car for a petrol station where they used different cards that were declined Very suspicious They are untrustworthy and as soon as they have your money they will ignore any issues you have and refuse to give you back your money despite our consumer rights under the 2015 act I have stopped trying to speak to them on the phone as they are so vile I ve issued them with a formal letter of complaint and quoted my rights to a full refund within the 14 day period but they are still refusing These people are fraudsters and only care about money Happy to rip you off and then abuse you if you try to exert your rights I ve never been spoken to with such hostility by a man before Under no circumstances go anywhere near these people Protect yourselves

Wow where do I start I looked into buy

Wow where do I start I looked into buying a Range Rover Evoque for my partner at this place and found them through autotrader I have reported them to autotrader the police and the FCA as this is incredible I sent them a deposit of a simple 100 that I was told by the company owner Adil Hussain it was fully refundable After getting to signing the paperwork I stopped and called him to be assured that he would include delivery like he originally agreed in the deal He then told me it would be 600 extra and was rushing me to sign asap admittedly I m very far away from him about 4 5 hours This changed my idea of the car and also made me second think as range rovers have been dropping in value massively so after thinking about it for a couple hours I decided to give him a call and cancel as I found something more suitable closer by I asked for my deposit back only to be lied to and told that he gets charged for admin from the finance company for doing a quote on finance so he would have to let me know if I could get it back i then called him back after the finance company confirmed they don t charge him anything unless I signed He then finally agreed but wanted to delay the process so from there he said once it arrives in his bank he will let me know next day comes around and I though I would shoot a message due to knowing with card machines it takes 24 hours for it to go through he then said no his one takes 3 days so I was shocked and asked who do you use He said zone payments which don t even provide card payment machines to car dealers and they said it must be take payments as they are who are joined with them I sent him proof on both websites that it takes 24 hours on both machines anyway and how I want my money back today as he has tried to play me for a fool Only then to be THREATENED Please do not use this dealership or hand them any money You want a example of why the car trade has a bad reputation Give these guys a call This man has threatened me saying he has all my details after knowing on our first phone call that I have a new born baby and partner at home Please see below the proof of this and I do say again DO NOT USE

DO NOT BUY

DO NOT BUY rude and swearing at you the warranty what u getting is absolutely worth notting

DO NOT BUY Bought a faulty car

Bought a faulty car which was not fit for purpose Had no help from the dealership and service that I have received from them was the worst service I ever had Everything is very suspicious about the dealership and people who work there has absolutely no idea about customer service and laws

Excellent customer service

I went for a viewing on the Saturday was as described on the website paid a deposit and picked up the car on the Thursday as it was the long Easter weekend I came down from Manchester and the guys were kind enough to pick me up from the station and sort all the paperwork out Excellent customer service and real genuine guys I would wholly recommend this place to anyone looking to purchase a car

Happy with my new car will definitely

Happy with my new car will definitely recommend