Cartersdirect Reviews
Top Quality Domestic Appliances at Carters 7 stores in Sussex
AI Review Summary
Based on 113 reviews
Customers report consistently excellent service, with prompt delivery and professional installation. Feedback highlights helpful, knowledgeable staff and competitive prices as recurring strengths. Occasional issues include product inaccuracies, delays, and installation errors. Minor complaints also involve poor customer service at one location and parking disputes. Overall, satisfaction remains high across most transactions.
What customers love
- Professional installation
- Competitive prices
Common concerns
- Faulty installation
- Product mismatch
- Parking issues
Last updated 2 months ago
R
Richard from Sussex
The shop contact point was pleasant helpful and knowledgeable about the type of freezers I needed to order for a fully fitted integrated system Delivery date was as promised and the fitters were extremely careful in removing the old and refitting the new They even carefully cleaned out behind where the previous freezers were fitted I was very pleased I am happy to give them 5 stars
H
Hils
Always have received excellent service
Always have received excellent service over many years Very helpful professional and friendly staff Would not shop anywhere else for kitchen electrical equipment
M
michael wye
I ordered the Bosch dishwasher by phone
I ordered the Bosch dishwasher by phone and was told what was available I chose a model and it was delivered three days later on time The workmen who brought the machine were most efficient and professional taking the old dishwasher out and replacing it with the new model I have been delighted with my purchase and would recommend Carters for their expertise professionalism and consideration
H
H M
Washing machine Efficient service and delikvery
Washing machine Efficient service and delivery the next day Washing machine installed quickly Very pleased
G
Gary
Able to deliver fridge freezer promptly
Able to deliver fridge freezer promptly and fit if effectively very impressed
P
Patricia
The person who dealt with my sale was
The person who dealt with my sale was very helpful and we were able to sort everything out easily
J
Jan
Very helpful and efficient service
Very helpful and efficient service
E
EB
helpful and knowledgeable
Very helpful staff who are know the products they are selling Very pleased with the sevice provided
P
Patricia Mvula
Robert s zoombox 4
Great piece of equipment cd radio usb zoombox great service well packed Would use again
J
Jane Irons
Delivered on time
Delivered on time Very helpful delivery guys and fitted my washing machine quickly and efficiently