Carwiz Reviews

THEFT ALERT- UNAUTHORISED PAYMENT CHARGED ON CREDIT CARD

THEFT ALERT UNAUTHORISED PAYMENT CHARGED ON CREDIT CARD These guys are thieves Avoid renting car from them at all cost They charged 80 unauthorised on our card and did not refund our bond even though car was returned without any damage When we returned the car we were given assurance that the bond will be refunded and no payment will be charged However soon as we left Adana our credit card was charged they did not respond to any of our email even we tried to contact their head office

To be absolutely avoided

If you wish to live all bad events which make a car rental a nightmare just go to Carwiz At my pickup in Antalya Nobody to pick me up to their office contrary to what was written in the voucher 5 phone calls and one hour later I reached the office Car category booked not available I go an old car in poor condition tyres used over the limit very dangerous Fuel closed to the low limit recorded as such but you need to quickly find a station in an unknown place Deposit debited from my account never refunded although no problem recorded when I returned the car Unpleasant people behind the desk A real nightmare

Hi I just want to let people know when

Hi I just want to let people know when I rent a car from here they charge me 500 deposit if you got another companies they only charge you under euro it s been more than 23 days I still couldn t get my deposit back now they saying another week get never from this company again they don t pay back deposit It s a really big headache every day Tell me same story not payback

Please beware of this company

Please beware of this company Deposit of 500 was charged to my card and only refunded nearly 3 months later after numerous phone calls to the company and Carjet who I made the booking through I had taken out the extra insurance through carjet and received confirmation that the 500 deposit will NOT charged but only blocked on my credit card I am greatly disappointed and do not recommend that you hire from this dishonest company

Never rent a car here

Never rent a car here they don t pay your deposit back

Do not use this company under any

Do not use this company under any circumstances As a retired businessman I have rented cars probably in the region of 250 times These have varied in quality but this Carwiz Dalaman rental was the worse by a considerable margin They failed in their duty of support were threatening have stolen money and told lies My car rental was for 18 days from Dalaman airport booked online through Carjet The problems started almost immediately I m used to the hard sell for collision damage insurance but these guys told untruths about my liability threatened to cancel my rental and were unpleasant and ill mannered in the extreme They eventually conceded when I showed them the Carjet rental agreement but it took a long time and I left with the car pretty stressed out and upset My problems were only beginning I drove to my destination about 3 hours away from Dalaman In the morning I noticed both front tyres had lost pressure On close inspection both tyres were found to have no tread and had damage to the sides I took the car to a tyre shop with a good reputation they told me both tyres were beyond repair were dangerous and illegal if I were stopped by the police they would have prevented me driving I contacted Carwiz who told me they would seek permission for me to purchase 2 new tyres Days passed before they responded They refused to replace the tyres refused to give me any local help and insisted I drive a 1 day round trip back to Dalaman I pointed out that that they should be able to provide a local service AND that the tyres were in a dangerous condition Again they refused to help and were again ill mannered In addition two warning lights came on oil and air filter Again they refused to help After a few more days one of the tyres failed completely I tried to put the spare on but the equipment to change the tyre was missing Again I asked for help the car was broken down again they refused I had no choice but to contact and pay for a breakdown service and pay for 2 new tyres When I returned the car I left the invoices for the breakdown service and 2 new tyres and was told head office would process a payment to me It is now almost 3 months I have yet to receive the money To add insult to injury they have also not returned the 2 hundred euro damage deposit The have ignored multiple emails and Whats App messages These guys are a nightmare and also appear to have stolen my deposit Terrible

Do not use this company

Do not use this company I left a deposit for the car hire and was told all was ok and I would be refunded I will am waiting for my 350

Worst ever don t use both insurance and

Worst ever don t use both insurance and deposit scammers Over charged then Deposit not returned Be warned