


Based on authentic user experiences
Colin Tearle
6775 reviews
N/A
1 year ago
Supposed to be instant withdrawal
Supposed to be instant withdrawal nothing happening yet joined up through my favourite streaming site 520 weres my money please casino lab
Jess92
6775 reviews
N/A
1 year ago
Okay
Okay I made 9 different withdrawals on Friday just past 72 hours on Monday they were processed 4 of them come in my bank however other 5 still haven t Even though all processed Then on Monday I withdrew a few different amounts then I got told I need to verify Sent documents had an email to say not received uploaded again I don t quite understand why they charge a fee to withdraw when it takes them so long If you look at playzee 32red they all make payment within minutes at longest few hours And live chat just doesn t work at all So just waiting for my 5 payments which haven t been received and the other pending withdrawals They do make everything complicated when it doesn t need to be Everything is just long winded with this site
Kirsten hopkinson
6775 reviews
N/A
1 year ago
Recently signed up wish I read all
Recently signed up wish I read all these reviews beforehand I ve a pending withdrawl of 500 the cheek to even charge you for withdrawing from them looking at all these reviews it s laughable really Anyway day 5 not processed my withdrawl and they tell me it s been escalated as they do with everything If I ve not received my withdrawl by Wednesday 9 7 21 I will be contacting IBAS for a form AVOIDUpdate 8 7 21 - i refused to leave the chat until something sorted apparently my withdrawl is now approved and will be released today so I should have funds maximum 3 days we will see Still showing as pending payment tooUpdate This is now a pending transaction on my bank thank you casino lab for sorting Had me worried for a minute
Daniel
6775 reviews
N/A
1 year ago
Hasn t been too bad for me
Hasn t been too bad for me Pi55 take with the withdrawals waited 5 days for 450 but sorted in the end I just live chatted them and mentioned IBAS then within 30 seconds my withdrawal was processed
Ryan Suckling
6775 reviews
N/A
1 year ago
So it took my account 10 days to be
So it took my account 10 days to be verified a little long but at least it was done my winnings have now been processed and I ve been told aorund 3-5 working days so fingers crossed Update payment has been paid into my account today only a day after I got told 3-5 days so I m happy about that just takes a long time to be verified but I m happy now
Darren Peat
6775 reviews
N/A
1 year ago
Just deposited 100 a couple of days
Just deposited 100 a couple of days ago Won 280 My withdrawal was delayed and now self excluded with out explanation Live chat disabled Online form goes unanswered Not sure I ll ever see my money again Update June 15th To be fair they have admitted they made a mistake and paid the winnings So I m giving them a better rating
Adam Wood
6775 reviews
N/A
1 year ago
Great site but never had so many problems withdrawing The live chat is helpful though
So I won a great 750 and I ve been trying to withdraw it It s been pending for 4 days and then they said do you need the money for neccesties I think say yes so I get the money faster and I bought myself a new computer with the winnings They then exclude my account but say my money will be with me at some point Now I have no idea when my money will get to me I ve never been a position where I m worried about money that I ve already spent from a site because I don t trust it s going to come out HELPThe chat was helpful and did say my money will be given to me in the time slot but as I now cannot access my account I have no idea what s going on It would be terrible if they closed my account because I deemed the money to be a necessity then don t give me my winnings UPDATE I contacted them through the contact form and they were very helpful and prompt with a reply Still annoying how long a withdrawal takes but they have been open and helpful Will leave a better review when money has been received
Carly Tighe
6775 reviews
N/A
1 year ago
To be fair to this company despite not
To be fair to this company despite not liking the fee to withdraw they have been excellent recently The last time I withdrew it hit my account within 72 hours
Narender Chauhan
6775 reviews
N/A
1 year ago
Been here for more than 6 months
Been here for more than 6 months Good slots new slots are not readily updated Initially everything was good but now my withdrawals are not being processed even after 7 days right now my withdrawal is pending for more than 5 days I complained previously but issue still not resolved
Laura Parrett
6775 reviews
N/A
1 year ago
I have been waiting since the 12th for
I have been waiting since the 12th for my payment this seems so unfair since I was told it was processed on the 12 th 6 days from being processed this is a joke still no payment in bank