Castfireplaces Reviews

Absolutely delighted with our log

Absolutely delighted with our log burner competitively priced and excellent quality Mark dealt with all my queries efficiently and without hesitation Delivery was by this company too which was refreshing I was kept informed throughout Much care and attention taken by the delivery staff too The customer service is to be commended thank you An excellent service received all round

Helpful advice prompt delivery

Helpful advice prompt deliveryCompetitive price and delivered exactly when they said that they would The stove has just been installed today and looking forward to our first fire

Ordered the wrong size needed a bigger

Ordered the wrong size needed a bigger hearth and emailed customer service and had a phone call within a few hours and they arranged for the smaller one to be collected and dropped off the bigger one without any problems amazing service very impressed

I viewed and purchased from the

I viewed and purchased from the website which was easy to negotiate and find what I was looking for Excellent choice and good value The order process was simple and straight forward and was completed without any problems My order was confirmed and I received a email in regards the delivery and my order arrived promptly at the allotted time delivered by a very polite courteous and helpful guy Really pleased with this Granite Hearth it looks great

A very happy customer

Initial contact with Mark received a quick and helpful response Delivery was bang on time The fire surround is beautifully crafted and really enhances a previously bland looking chimney breast We are very happy with CastFireplaces

Great Web site easy to use found the

Great Web site easy to use found the item we needed checked the measurements and ordered 2 by mistake anyway they rang me and we sorted it out refunded one set of postage It came 3 days later and is a perfect fit very pleased

Absolutely delighted with the fireplace

Absolutely delighted with the fireplace from CastFireplaces We bought the Tradition cast iron inset with the Brompton limestone surround The package price was unbelievably good - I was sceptical too good to be true but I couldn t have been more wrong A great family business with excellent communication and prompt courteous delivery Outstanding price and quality The fireplace looks fantastic Thank you Mark

I ordered my fireplace in June 2024

I ordered my fireplace in June 2024 The staff were very helpful and efficient The delivery was on time and the men were also very helpful I am very pleased with my fireplace also my hearth and would recommend CastFireplaces without hesitation