Castlecraig Reviews

Worst hospital experience in my life

Worst hospital experience in my life my dog better better treatment and the vet than I paid a lot of money for at this hospital Rude staffHad to be asked 10 times for anything Got my medication wrongTried to over charge me for medication Aggressive nurses if you have any questions Nursing buzzer or help buzzer not sure which was going off for 20mins until my girlfriend went out and found a nurse all who where totally ignoring this buzzing And we re told about it took another 10 minutes for them to turn it off and attend that patient Never ever go there ever

Further to review Worst hospital experience of my life

Further to another review potential victims and referrers would be well advised to check out mortality prior to checking in Update following Castle Craig reply -In case anyone is following this here is what happened It was assumed that since Castle Craig had dragged themselves in to the 21st web-based century by replying to a review online a written complaint was sent by e-mail FAO - Governance Manager This CoD was received Your message To Duty Information Desk Officer Subject Fwd Complaint Sent Monday July 26 2021 4 39 56 PM UTC 00 00 Dublin Edinburgh Lisbon London was read on Monday July 26 2021 4 52 01 PM UTC 00 00 Dublin Edinburgh Lisbon London To date there has been no acknowledgement let alone response So resorting to snail mail a response has been received by e-mail It is generally recommended to included a proposed resolution in a complaint rather than just whingeing like Castle Craig did about Scottish drug deaths The complaint and proposed resolution were rejected As you are no longer a patient at Castle Craig The advice given that the DVLA can appoint a specialist contradicts legal advice that Castle Craig suggest that the DVLA may consider a second opinion combined with a series of blood or hair tests if they still had concerns about your alcohol consumption However as you know we have already discussed this with the DVLA and they would not consider a second opinion The DVLA and Castle Craig will be pursued for clarification and further details posted Generally reviews are by definition subjective The purpose of this review is to encourage anyone thinking of referring themselves or any one else to Castle Craig to do some objective analysis It is enlightening to read the HIS report Castle Craig herald as exceptional In a previous appeal which was summarily rejected appeal to HCIS sic was encouraged The following response was received We are unable to investigate clinical decisions about treatment care received a request for a second opinion relating to treatment care ethical standards of an individual registered healthcare professional It is also enlightening to read past news about Castle Craig and former staff reviews

Went there for help and received the wort experience in my life

My partner has serious drinking problem and went there seeking help for both of us Not only did the program have no effect as she relapsed 2 hours after she was discharged but it gave her an opportunity to cheat on me and destroy our relationship with another patient On top of that the aftercare program and support group are inefficient and border line useless as she s drinking 2-3 bottles a day while lying to people with no regret but is actually getting support for cheating and forcing away the only person who was actively looking after her in person for months

WORST REHAB HOSPITAL EXPERIENCE EVER THEY ROB YOU OF YOUR MONEY AND YOU GET NOTHING IN RETURN BUT LIES

Castle Craig does not live up to its reputation as a favorable hospital rehab It is advisable to avoid this facility due to its inflated prices and exaggerated acclaim The staff exhibits a lack of enthusiasm and empathy stemming from a top-down culture that is both biased and conceited Despite putting forth my best effort I perceived a lack of reciprocal commitment and patience from the staff except for Trisha who was my therapist and I must say I got a lot out of our sessions In my view the facility seems to be understaffed considering the number of residents The food quality at this facility is entirely unacceptable As someone who follows a Muslim Jewish vegetarian diet abstaining from pork is a crucial dietary requirement Despite clearly documenting this information in my file which I personally confirmed I was inadvertently served pork on two separate occasions If you re a vegetarian considering this place brace yourself for a diet primarily consisting of salads and not the diverse kind Expect to be limited to basic greens tomatoes and cucumbers with olive oil as the only dressing option Additionally obtaining alternative milk options like oat or almond milk was surprisingly challenging especially given the high cost associated with this facility It is disheartening that such basic dietary preferences and requirements were not adequately addressed I entered Castle Craig seeking help for alcohol-related issues having previously undergone rehabilitation six years earlier I maintained sobriety for an extended period until experiencing a relapse years later Prior to admission I was specifically instructed to have my home psychiatrist provide a prescription for all my medications and a summary of my long-term treatment under his care Notably I do not have any substance abuse problems with benzodiazepines or antidepressants During a Zoom session with the head psychiatrist before my arrival I received assurance that none of my prescriptions would be altered or discontinued as long as Castle Craig received the necessary documentation from my home psychiatrist However on the first day at Castle Craig I encountered a significant surprise all of my medications including my antidepressants were confiscated Despite my resistance I was only allowed half the usual dose of one antidepressant and my other antidepressant and benzodiazepines were completely withdrawn This contradicted the explicit assurances provided during my pre-admission Zoom meeting This unexpected turn of events felt like a calculated move to exploit financial gains creating a stark contrast to the promises made by the lead psychiatrist over Zoom Such deceptive practices are not only unprofessional but also pose a serious threat to my mental health Castle Craig employs inexpensive biased and neglectful doctors who do not adhere to any standards They refuse to clarify the diagnosis or its implications Among the nursing staff there were 3-4 exceptionally kind nurses but unfortunately the remainder displayed arrogance restlessness and a distinct lack of interest in their duties One individual Guy a male nurse who appears to be working well beyond retirement age stood out in my experience He often spent extended periods sitting and playing his guitar in the nurses office and he seemed irritated whenever approached for medication or to address a query What troubled me more was his disregard for hygiene when dispensing my medications He failed to use gloves every time and I even witnessed him putting his finger in his mouth before proceeding to dispense my meds without gloves In a separate incident he handed me someone else s medication which I almost took It only became apparent that they weren t mine when he asked about my nasal spray usage When I clarified that I didn t use nasal spray and identified myself as Sara he hurriedly retrieved the wrong meds took an additional 10 minutes to rectify the mistake causing further frustration Despite the simplicity of having all my meds in one box unlike other nurses who efficiently handle the task in 2 minutes Guy consistently took 10-15 minutes each time adding to the overall dissatisfaction with the nursing care to be continued in next review

Devoid of integrity

There are many aspects of the treatment provided at Castle Craig CC that I found concerning but I am going to focus on the clinical negligence and medical gaslighting I experienced which caused me great physical and psychological distress and ultimately forced me to discharge myself I was prescribed the medication baclofen for my long term chronic pain whilst I was a patient at CC I was given little information about baclofen when it was offered to me other than the main side effect was dizziness This medication along with dihydrocodeine which I had been prescribed before being admitted to Castle Craig was abruptly stopped by one of the doctors I was not tapered off the baclofen as is recommended in medical guidelines Within 12 hours of the prescriptions being stopped I started to experience a range of very unpleasant symptoms including headaches chronic diarrhea significantly increased muscular pain agitation anxiety and severe insomnia At first I had no idea why I was experiencing all these symptoms but after a few days it occured to me that it could be withdrawal I had had no concerns about going into withdrawal from dihydrocodeine by this point a low dose but given that I knew nothing about baclofen I could only presume it was the stopping of dihydrocodeine that was causing my symptoms I explained this to the doctor and was told that it was highly unlikely and that what I was experiencing was psychosomatic but I was prescribed clonidine Clonidine did nothing to alleviate my symptoms I continued to report all the symptoms I was suffering from and my concerns that I was in withdrawal and kept being told that was not possible and that it was psychosomatic - which it could not have been given I had never crossed my mind that I would go into withdrawal when the medications were ceased I was not listened to or believed So after 5 days of almost no sleep the last 3 nights in the castle I got no sleep at all feeling horrific confused and distressed I discharged myself as I could no longer bear to suffer the dismissal of my suffering After a few days at home I continued to experience many of these symptoms and it occurred to me to research baclofen and thats when I discovered that baclofen can cause very unpleasant withdrawal if stopped abruptly The medical advice is to always taper down My GP confirmed that it was likely I was experiencing withdrawal from baclofen I wrote and submitted a detailed complaint to Castle Craig detailing as much of what I had experienced as I could But the response I received was dismissive and gaslighting They even provided me with the breakdown of baclofen doses I had received claiming that this evidenced that I had been tapered down when in actual fact they showed just the opposite The following is copied and pasted from Castle Craig s response Friday 5th April 10mg at 09 15 10mg at 17 15 10-20mg at 21 15 Saturday 6th April 10mg at 01 15 10-20mg at 21 15 Sunday 7th April 10-20mg at 09 15 10mg at 17 15 10-20mg at 21 15 Monday 8th April 10mg at 05 15 10-20mg at 17 15 10-20mg at 21 15 Tuesday 9th April 10-20mg at 05 15 10mg at 09 15 10-20mg at 21 15 Wednesday 10th April 15mg at 09 15 10-20mg at 13 15 10-20mg at 17 15 Thursday 11th April 10-20mg at 09 15 10-20mg at 13 15 10-20mg at 21 15 Friday 12th April 10-20mg at 09 15 10mg at 17 15 Saturday 13th April 10mg at 05 15 10mg at 13 15 20mg at 21 15 Sunday 14th April 10mg at 09 15 10mg at 13 15 10mg at 21 15 Monday 15th April 10-20mg at 09 15 10-20mg at 13 15 10-20mg at 21 15 Tuesday 16th April 10-20mg at 09 15 Average total daily doses 30th March 4th April 32mg 5th April 10th April 38mg 11th April 16th April 33mg I had to request clarification re the doses that are noted as 10-20mg and their response stated that when it was noted as such they used the upper amount so 20mg to make their calculations By including the dosage from the day I left the castle on the 16th before midday - so I had only had one dose that skews the figures If you do not use the dosage of the 16th then it is clear that there was no reduction - and certainly no organised taper schedule Why then does it state in my medical records from Castle Craig that we tapered her off baclofen on page 341 of 350 Why would they claim to have done something they had not unless they realised that they should have This is not just gross medical negligence but by lying and refusing to admit to any error they are continuing to gaslight me This is disgusting behaviour - especially from an organisation that utilises the 12 step programme a pivotal part of which is to live life with integrity - which they demonstrably do not do themselves

I finished 28 days last Friday

I finished 28 days last FridayI can honestly say although I feel apprehensive about the future Castle Craig has given my recovery the tools and foundations to be able to make a real change in my life The therapists were amazing and the family support a life saver I can hand on heart recommend Castle Craig to anyone who is suffering from addiction The staff has been very understanding and the location of this place is beautiful My advice don t wait as long as I did to get help

New Dad thank you

Everyone knew Dad was struggling after the hotel closed We did all we could with the NHS and our Gp but nothing was working We did our research and found the Castle Craig Dad went for about a month When he flew home from Edinburgh it was like looking at a different man Dad was smiling and healthy looking Its been four months and Dad and Mum are good bit relief

Excellent residential addiction

Excellent residential addiction treatment option with detox high level of medical psychiatric and therapeutic support in a beautiful tranquil location

Going to Castle Craig was the best

Going to Castle Craig was the best decision I ve ever made I know I am an alcoholic and could barely walk through their doors The understanding and care I received in Scotland was beyond imagination I never believed I could live soberly but I have by following AA s programme that enabled me to get well Thankfully my life is so different now my wife is amazed at the change Phew