Casualcompany Reviews

Poor quality and poor customer service

I purchased a few items from Casual Company The products I received were very poor quality and completely overpriced One of the items I purchased was a belt that cost 16 I later found the EXACT belt on SHEIN for 2 They used the same product photos used on the SHEIN website and also didn t even bother removing the SHEIN packaging when they shipped the belt I submitted 2 negative reviews on their website but they never posted them to keep their ratings up I then tried to comment on their Instagram page about my experience but they removed comments and then blocked me What a terrible company and horrible way to respond to customer issues Please stay away from this company You can find better quality products for better prices elsewhere

Still no order delivered 4-6 days

Still no order delivered despite 4-6 days delivery Ordered bank holiday Monday to be fair but it s now 8 days later and still no sign I emailed asking could I cancel on Friday but no response to my email directly just some mass email that was about 5 paragraphs long explaining about stock but could they not have just had the right amount of stock showing as available on the site Would absolutely not recommend buying from website

I bought the Dana jeans from this

I bought the Dana jeans from this company and they ripped the third time wearing them i had them less than a year but hadn t worn them I contacted the company to be told because it was ten months since the purchase they would not replace them I checked the reviews on these jeans and it seems i was not the only person to buy these faulty jeans I have contacted consumer rights because this company is selling cheap clothes for a big price tag I have also bought lot s of item s from this company but loyalty is not a strong point with them either Stay away from them

Cheap Cheap cheap

Cheap Not the price tag but the quality The clothes are obviously bought from a far off land and sold again for a huge mark up They should be ashamed of themselves taking money for this absolutely tat and then calling themselves entrepreneurs I bought a coord I couldn t get over the cheap quality it s actually infuriating Do not buy from here Spend your money on good quality clothes that will last

I can see why this company doesn t have

I can see why this company doesn t have good reviews I live in the UK it s an Irish company I ordered apair of leggings they needed to e be returned postage to Ireland cost 10 only to have them returned to me 2 weeks later rejected by the electronic scanner at customs it was due to small metal studs on the pockets contacted them and they were no help atall not even a good will gesture of a refund for the postage i m 46 worse off and have a pair of jeggings that dont fit their customer service is atrocious didn t even reply to my latest message atall if u live in the UK avoid avoid avoid

100 Polyester Sweat Shop Rag

I am shocked and horrified from The Casual Company They re styles and pragmatic outfits look great on Instagram and the fact they re an Irish Company summed up my enthusiasm I ordered jumpsuits Co-ords and was excited to bang the drum for this company What was delivered was badly sewn together 100 polyester No-one can wear that material EVER Let alone a busy mum It invites sweats and stains let alone looking horrific on I asked where they manufacture they re clothes and was told Italy Like it was a guarantee statement to the quality of their finished product Yes Italy have sweat-shops in Chinese hand I honestly cannot believe the audacity of the prices and quality and advertising of this company Not even Primark would deliver such rags If they did they d charge a realistic price 5 00 MAX Do not support this company I hope they are exposed for the absolute nerve they have to charge the prices they do for sweat shop rags The other negative reviews are not in any shape or form exaggerated Do not order End of Their margins must be exorbitant What a nerve

Ordered holly leggings

Ordered holly leggings These were more like pants than leggings and poor stitching at the ends Not flattering Returned on the day Won t be ordering from this company again which is such a pity as would have liked to have supported an Irish business

Didn t honour return

Ordered what was supposed to be soft stretchy denim jeggings They were anything but and the sizing was off I returned them at cost to me of 8 as they re in Ireland and I m in uk only to have it returned to me unopened again at additional cost of 8 with absolutely no explanation Have given up - not spending any more on postage and will give to my local charity shop But beware if buying from this company I never will again